GURSEWAK SINGH
Fort McMurray,AB
Summary
Proven track record in enhancing customer experience and loyalty, demonstrated at Headmasters Hair Salon with a high customer retention rate. Skilled in customer service management and adept at problem-solving, ensuring operational excellence. Achieved significant improvements in client satisfaction through personalized service and effective time management.
Overview
1
1
year of professional experience
Work History
Assistant Store Manager
Work Study Student
Liquor Store Clerk
Barber
Headmasters Hair Salon
India
02.2023 - 01.2024
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Answered incoming telephone calls and scheduled appointments for clients.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Styled hair according to customer preferences.
- Consistently received positive performance reviews from guests.
- Consulted with clients to assess personal style preferences and unique needs.
Education
High School Diploma -
04.2023
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Customer Relations
- Time Management
Languages
English
Elementary
Punjabi
Native or Bilingual
Hindi
Full Professional
Reading books
In my free time i love to read books.
Timeline
Barber - Headmasters Hair Salon
02.2023 - 01.2024
Assistant Store Manager -
Work Study Student -
Liquor Store Clerk -
GURU NANAK FOUNDATION PUBLIC SCHOOL - High School Diploma,