Gursewak Singh
London,Ontario
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Hotel Camron Regency
08.2022 - 07.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Delivery Driver
Zomato
09.2022 - 06.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Delivered packages to customer doorsteps and business offices.
- Operated light trucks to deliver loads as far as miles from home location.
Education
Diploma - Food And Beverage Studies
Fanshawe College of Applied Arts And Technology
London, ON04.2025
High School Diploma -
Anees School
Mohali Punjab , India07.2022
Skills
- Clerical Support
- Mail Sorting
- Departmental Support
- Project Management
- Cash Handling
- Supply Management
- Front Office Management
- Customer Service
- Scheduling Appointments
- Hospitality Services
- Time Management
- Staff Management
- Call Forwarding
- Commercial Driving
Certification
. Smart serve Ontario
. Worker Health and Safety Awarenes
. G2 Driver's License (Ontario, Canada)
Timeline
Delivery Driver
Zomato
09.2022 - 06.2023
Front Desk Receptionist
Hotel Camron Regency
08.2022 - 07.2023
Diploma - Food And Beverage Studies
Fanshawe College of Applied Arts And Technology
High School Diploma -
Anees School
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