Gursewak Bains
Surrey,BC
Summary
Proven track record in enhancing customer satisfaction and streamlining transactions, demonstrated during tenure at Canadian Northern Shield. Excelled in customer service and accuracy, achieving high compliance levels. Skilled in customer assistance and maintaining work ethic, significantly contributing to operational efficiency and positive client relations without exceeding a 55-word limit.
Overview
8
8
years of professional experience
Work History
Cashier
No Frills Grocery
10.2018 - 02.2019
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier
Save-On-Foods
02.2015 - 01.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Underwriter
Canadian Northern Shield
03.2011 - 04.2012
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Made approval and denial recommendations by determining accurate risk levels.
Education
Associate of Arts - Political Science With International Relations
UBC
Vancouver, BC09.2026
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Languages
English
Full Professional
Punjabi
Native or Bilingual
Timeline
Cashier
No Frills Grocery
10.2018 - 02.2019
Cashier
Save-On-Foods
02.2015 - 01.2017
Underwriter
Canadian Northern Shield
03.2011 - 04.2012
Associate of Arts - Political Science With International Relations
UBC
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