Gursehajpal Singh
Pierrefonds,QC
Summary
Personable and dedicated worker with extensive experience in various fields. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
IO Solutions
Montreal, Quebec
08.2023 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong relationships with customers by providing personalized assistance and support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Warehouse Forklift Operator
REMCO
Montreal, Quebec
03.2023 - Current
- Performed daily pre-shift inspections on forklifts and other equipment.
- Loaded and unloaded pallets of product onto trucks using a forklift.
- Ensured all safety protocols were followed while operating the forklift.
- Maintained accurate inventory records and prepared reports for management.
- Unloaded incoming supplies and placed them into designated storage areas.
- Operated manual pallet jacks to move material around the warehouse.
Warehouse Receiver
LUFA Farms
Montreal, Quebec
11.2022 - 07.2023
- Received and processed incoming shipments for accuracy and completeness; checked invoices against purchase orders.
- Stacked merchandise on pallets and shelves according to predetermined sequence and identified damaged goods.
- Maintained accurate inventory levels through cycle counting procedures.
- Ensured that all material was stored properly in accordance with company policy.
- Transported materials using hand trucks or powered industrial vehicles safely within the facility.
Education
High School Diploma -
Universal College
Montreal08-2023
Skills
- Appointment Scheduling
- Call Management
- Shipping and receiving understanding
- Complaint resolution
- De-Escalation Techniques
- Customer Relations
- Active Listening and Critical Thinking
- Loading and unloading
- Problem-solving abilities
- Positive and professional
- Team Development
- Typing proficiency
- Documentation
Timeline
Customer Service Representative
IO Solutions
08.2023 - Current
Warehouse Forklift Operator
REMCO
03.2023 - Current
Warehouse Receiver
LUFA Farms
11.2022 - 07.2023
High School Diploma -
Universal College
Similar Profiles
Hiprinderjot SinghHiprinderjot Singh
Technical Sales Specialist at IO SolutionsTechnical Sales Specialist at IO Solutions
Loveleenpreet SinghLoveleenpreet Singh
Team Leader at IO SolutionsTeam Leader at IO Solutions
AMANPREET KAURAMANPREET KAUR
Pro Active Customer Representative at IO SolutionsPro Active Customer Representative at IO Solutions