Summary
Overview
Work History
Education
Skills
Timeline
Generic

GURSAVE KAUR RAI

EDMONTON,AB

Summary

Goal

Currently seeking for an opportunity that leads personal and professional. To pursue a career with an organization which will help to explore and achieve expertise through opportunities and learning.

Overview

17
17
years of professional experience

Work History

FC Associate

Amazon
09.2023 - Current
  • Followed procedures at all times for personal and team safety.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
  • Pick,pack, and prepare customer orders accurately and efficiently to meet daily quotas.
  • Operate handheld scanners and warehouse system to track inventory and workflow.
  • Follow strict safety and quality standards in all tasks and processes.
  • Cross-trained in multiple functions including stowing,picking,packing,shipping,problem solve and waterspider's.
  • Balanced workload distribution among team members effectively, fostering a collaborative work environment that maximized productivity.

SUPERVISOR

SHOPPERS DRUG MART
04.2022 - 05.2025
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Enforced rules and regulations outlined in company.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Determined layout of store merchandise for visual appeal to consumers.
  • Answered product questions and assisted customers in selection and checkout.
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
  • Oversaw employees and store functions on daily basis.
  • Evaluated customer needs and feedback to drive product and service improvements

PRODUCE MANAGER

LOBLAW
05.2014 - 04.2022
  • As Produce Manager have led" the" department by maintaining conditions (product quality, volume, sanitation, and cleanliness), controlling department waste, and interacting with customers to increase sales volume
  • Increased department sales by 10%
  • Reduced food waste by 15%
  • Drove customer sales and ensured departmental compliance with sanitation, safety, and performance audit
  • Oversee training of all new employees within department while managing 8+ employees simultaneously
  • Always maintain excellent communication with store management and front end

Security Guard

Rangers Protective Security
03.2019 - 04.2019
  • Preparing patrol check reports on daily basis
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Making daily basis reports
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Prepared reports and documentation for law enforcement.
  • Site visits and one on with guards to solve their issues and concerns

production associate

PRODUCTION ASSOCIATE • STARPLEX SCIENTIFIC
11.2013 - 02.2014
  • As a, I responsibly performed routine safety inspections of machines before operating and performed tasks independently prioritizing daily production goals
  • Exceeded production goals daily and was a part of the top 5% of associates
  • Combined work ethic, perseverance, and team orientation to maintain a 99% quality rating
  • Trained and supported up to 5 new and existing employees on work, health, and safety

PRE, TEACHER • BRITISH CO-ED SCHOOL
03.2008 - 02.2014
  • In this role, I established instruction that stimulated emotional, intellectual, and social growth of students to prepare them for high-order thinking and increased performance.

Education

Standard CPR/AED Certification

National CPR Foundation
AB
03.2023

Alberta Security Training

Tip of Spear Academy
Edmonton, AB
02.2023

DIPLOMA -

PATIALA WOMENS COLLEGE
2006

HIGH SCHOOL DIPLOMA - undefined

BRITISH CO-ED SCHOOL
2005

Skills

  • Hands on experience with new hire orientations, employee relations and participation in recruitment process
  • Excellent team player and good learner who enjoys idea to learn more and growth in company
  • Excellent interpersonal communication skills to develop and sustain relationships
  • Organized and time management skills to perform in timeless and be productive
  • Microsoft Office (MS - Word ,excel)
  • Ability for extended
  • Safety Awareness

Timeline

FC Associate

Amazon
09.2023 - Current

SUPERVISOR

SHOPPERS DRUG MART
04.2022 - 05.2025

Security Guard

Rangers Protective Security
03.2019 - 04.2019

PRODUCE MANAGER

LOBLAW
05.2014 - 04.2022

production associate

PRODUCTION ASSOCIATE • STARPLEX SCIENTIFIC
11.2013 - 02.2014

PRE, TEACHER • BRITISH CO-ED SCHOOL
03.2008 - 02.2014

HIGH SCHOOL DIPLOMA - undefined

BRITISH CO-ED SCHOOL

Standard CPR/AED Certification

National CPR Foundation

Alberta Security Training

Tip of Spear Academy

DIPLOMA -

PATIALA WOMENS COLLEGE

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