GURSAVE KAUR RAI
EDMONTON,AB
Summary
Goal
Currently seeking for an opportunity that leads personal and professional. To pursue a career with an organization which will help to explore and achieve expertise through opportunities and learning.
Overview
17
17
years of professional experience
Work History
FC Associate
Amazon
Edmonton, AB
09.2023 - Current
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
- Pick,pack, and prepare customer orders accurately and efficiently to meet daily quotas.
- Operate handheld scanners and warehouse system to track inventory and workflow.
- Follow strict safety and quality standards in all tasks and processes.
- Cross-trained in multiple functions including stowing,picking,packing,shipping,problem solve and waterspider's.
- Balanced workload distribution among team members effectively, fostering a collaborative work environment that maximized productivity.
SUPERVISOR
SHOPPERS DRUG MART
Edmonton
04.2022 - 05.2025
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Solicited customer feedback to identify and improve on areas of weakness.
- Enforced rules and regulations outlined in company.
- Conducted regular reviews of operations and identified areas for improvement.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Determined layout of store merchandise for visual appeal to consumers.
- Answered product questions and assisted customers in selection and checkout.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Oversaw employees and store functions on daily basis.
- Evaluated customer needs and feedback to drive product and service improvements
PRODUCE MANAGER
LOBLAW
05.2014 - 04.2022
- As Produce Manager have led" the" department by maintaining conditions (product quality, volume, sanitation, and cleanliness), controlling department waste, and interacting with customers to increase sales volume
- Increased department sales by 10%
- Reduced food waste by 15%
- Drove customer sales and ensured departmental compliance with sanitation, safety, and performance audit
- Oversee training of all new employees within department while managing 8+ employees simultaneously
- Always maintain excellent communication with store management and front end
Security Guard
Rangers Protective Security
Calgary, AB
03.2019 - 04.2019
- Preparing patrol check reports on daily basis
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Making daily basis reports
- Responded quickly to incidents and assessed active situations for security concerns.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Prepared reports and documentation for law enforcement.
- Site visits and one on with guards to solve their issues and concerns
production associate
PRODUCTION ASSOCIATE • STARPLEX SCIENTIFIC
11.2013 - 02.2014
- As a, I responsibly performed routine safety inspections of machines before operating and performed tasks independently prioritizing daily production goals
- Exceeded production goals daily and was a part of the top 5% of associates
- Combined work ethic, perseverance, and team orientation to maintain a 99% quality rating
- Trained and supported up to 5 new and existing employees on work, health, and safety
PRE, TEACHER • BRITISH CO-ED SCHOOL
03.2008 - 02.2014
- In this role, I established instruction that stimulated emotional, intellectual, and social growth of students to prepare them for high-order thinking and increased performance.
Education
Standard CPR/AED Certification
National CPR Foundation
AB03.2023
Alberta Security Training
Tip of Spear Academy
Edmonton, AB02.2023
DIPLOMA -
PATIALA WOMENS COLLEGE
2006
HIGH SCHOOL DIPLOMA - undefined
BRITISH CO-ED SCHOOL
2005
Skills
- Hands on experience with new hire orientations, employee relations and participation in recruitment process
- Excellent team player and good learner who enjoys idea to learn more and growth in company
- Excellent interpersonal communication skills to develop and sustain relationships
- Organized and time management skills to perform in timeless and be productive
- Microsoft Office (MS - Word ,excel)
- Ability for extended
- Safety Awareness
Timeline
FC Associate
Amazon
09.2023 - Current
SUPERVISOR
SHOPPERS DRUG MART
04.2022 - 05.2025
Security Guard
Rangers Protective Security
03.2019 - 04.2019
PRODUCE MANAGER
LOBLAW
05.2014 - 04.2022
production associate
PRODUCTION ASSOCIATE • STARPLEX SCIENTIFIC
11.2013 - 02.2014
PRE, TEACHER • BRITISH CO-ED SCHOOL
03.2008 - 02.2014
HIGH SCHOOL DIPLOMA - undefined
BRITISH CO-ED SCHOOL
Standard CPR/AED Certification
National CPR Foundation
Alberta Security Training
Tip of Spear Academy
DIPLOMA -
PATIALA WOMENS COLLEGE