Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gursahilpreet Singh

Brampton

Summary

Dynamic leader and effective communicator with proven experience at Tim Hortons, where I led shifts and trained staff, enhancing operational efficiency and customer satisfaction. Skilled in problem-solving and technical support, I significantly contributed to maintaining high service standards and compliance with safety regulations. Excelled in teamwork, leadership, and fostering a positive work environment.


Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.

Offering solid foundation in computer engineering principles and keen interest in technology. Brings strong grasp of programming logic and circuit analysis, ready to use and develop programming and hardware design skills.


Overview

2
2
years of professional experience

Work History

Team Member

Tim Hortons
08.2023 - Current
  • Led shifts, ensuring smooth operations and efficient workflow.
  • Managed and trained team members to maintain high customer service standards.
  • Operated and understood the functionality of all machines in the store, ensuring proper use and maintenance.
  • Conducted regular calibration of equipment to maintain accuracy and efficiency.
  • Handled baking responsibilities, preparing fresh products while following store quality standards.
  • Ensured compliance with safety and hygiene regulations.
  • Assisted in inventory management and restocking to prevent shortages.
  • Resolved customer concerns promptly to enhance overall satisfaction.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked collaboratively with kitchen staff to maintain consistent food quality standards across all menu items.

Peer Mentor

Sheridan College - Davis Campus
05.2024 - 09.2024
  • Encouraged mentees to develop strong decision-making and problem-solving skills.
  • Served as a role model for fellow students, demonstrating effective communication and problem-solving skills.
  • Provided guidance to peers on academic and personal matters, promoting overall wellbeing.
  • Shared resources, opportunities, and activities to support mentee's learning and development.

Food Service Worker

Sheridan College - Davis Campus
05.2023 - 09.2023
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.

Education

Diploma - Computer Engineering

Sheridan College
Brampton, ON
12-2024

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Computer skills
  • Staff education and training
  • Technical support
  • Decision-making capacity
  • Heavy lifting
  • Leadership qualities
  • Long Time Standing

Languages

English
Full Professional

Timeline

Peer Mentor

Sheridan College - Davis Campus
05.2024 - 09.2024

Team Member

Tim Hortons
08.2023 - Current

Food Service Worker

Sheridan College - Davis Campus
05.2023 - 09.2023

Diploma - Computer Engineering

Sheridan College

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Gursahilpreet Singh