Gursahib Singh
Gordon ,ACT
Summary
Punctual Oil Changer bringing 2 years of vehicle maintenance and repair. Well-versed in testing vehicles, repairing mechanical equipment, and completing oil changes. Familiar with maintenance process for a large majority of auto makes and models. Friendly and team-minded individual dedicated to delivering high-level customer service. Committed safety leader aiming to fulfill a Security Supervisor opportunity in which honesty and integrity will be highly valued. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations. Watchful Security Supervisor committed to maximizing facility security and minimizing risks. Monitors facilities with the safety of visitors and staff in mind. Led team of security professionals to protect facilities and guests. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Amazon
03.2020 - Current
- Inspection of vans, Customer services, Loading the vans, Organization of local maps, Delivering the items to the customer doorsteps, Operating Rabbit device
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained an upbeat, positive attitude in a busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints politely and professionally.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Pipeline Security Supervisor
Security
08.2019 - Current
- Demonstrated intuition alarm response for loss and prevention, as well as cash escort duties while providing exceptional customer service in a diverse range of settings such as malls, hospitals, banks, and events.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Collaborated with management to develop security policies and procedures.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Commercial Truck Driver
Lux Foam
08.2020 - 12.2023
- Driving a Truck, Truck Inspection, Loading and Unloading, Maintaining a logbook
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Demonstrated commitment to safety regulations by consistently updating knowledge on changes in legislation, policies, or guidelines affecting trucking operations.
- Coordinated effectively with shippers, receivers, brokers, or other relevant stakeholders to ensure smooth logistics handling during each trip.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Participated in ongoing training opportunities for personal growth and development as a driver within the industry.
- Collaborated with dispatchers to optimize routes, addressing any issues or delays promptly for maximum efficiency.
- Provided reliable transportation of goods over long distances by maintaining a clean driving record and adhering to company guidelines for rest breaks, hours of service, or other relevant factors within the industry.
- Assisted with loading and unloading of cargo when necessary, using proper equipment and techniques to maintain safety standards at all times.
- Increased on-time deliveries by implementing efficient route planning and time management strategies.
- Obtained receipts or signatures for delivered goods and collected payment for services when required
- Completed accurate logs and paperwork, maintaining DOT compliance at all times for seamless operation.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Established strong relationships with clients by delivering exceptional service consistently throughout each interaction.
- Operated various types of commercial vehicles, including tractor-trailers, box trucks, and flatbeds, demonstrating adaptability in different work settings.
Oil Change Technician
Take 5 oil Change
11.2020 - 11.2021
- Oil change Technician, Air filters and cabin filters, Performed oil change services on tow trucks, Brakes and Wheel and tire alignment, Worked as a lower bat Technion and upper bay Technion
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Greeted customers and answered questions about oil changes and other services.
- Minimized errors by double-checking all work before releasing vehicles back to clients, ensuring their safety and long-term reliability.
- Dismounted and mounted tires to perform air checks, rotations, and rebalances.
- Assisted management in maintaining proper inventory levels, reducing waste and ensuring availability of required materials for services.
- Increased overall shop productivity by maintaining a clean and organized work environment.
- Enhanced customer trust and loyalty through clear communication of service recommendations and explanations of performed tasks.
- Identified additional revenue opportunities by thoroughly inspecting vehicles during oil changes, recommending necessary services or repairs based on findings.
- Improved customer satisfaction by providing efficient and thorough oil changes in a timely manner.
- Contributed to creating a positive work environment by fostering a collaborative and supportive team culture.
- Collaborated with fellow technicians to complete complex jobs efficiently, ensuring minimal disruption to customer schedules.
- Reduced wait times for customers by streamlining the oil change process and working effectively with team members.
- Streamlined record-keeping for service history documentation, allowing for easier access to vital information when needed.
- Completed preventative maintenance tasks in accordance with manufacturer guidelines, extending vehicle life spans and improving overall performance for clients'' benefit.
Manager
Shell Canada
11.2019 - 12.2020
- Performed car wash maintenance tasks and managed cash flow by handling inventory and overseeing tobacco product sales from vendors.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Collaborated with team members to achieve store sales targets consistently.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Helped maintain effective communication between team members and store management, promoting a cohesive work environment.
- Increased sales by providing exceptional customer service and product knowledge.
- Trained new hires on company policies, procedures, and best practices in customer service, fostering a productive work environment.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that aligned with company policy yet satisfied the customer''s concerns.
- Answered questions about store policies and addressed customer concerns.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Concrete Mixer Driver
Gurman Transport
Gordon , ACT
2024.01 - 2024.08
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
Cambrian College
Greater Sudbury, ON08.2019
High School Diploma -
Anand College of Engineering And Management
Kapurthala,Punjab,India. 08.2013
Skills
- Highly motivated and result oriented
- Good interpersonal skills and welcoming
- Patient and good listening skills
- Stocking and Inventory
- Daily incident reporting
- Security team management
- Staffing and scheduling
- Emergency Response
- Emergency Management
- Access Control
- Surveillance
- Report Analysis
- Security screening
- Risk Analysis
- Incident Investigation
- Policy Enforcement
- Security Planning
- Physical Security
- Site Visits
- Relationship building and management
- Employee Relations
- Traffic law knowledge
- Route Planning
- Vehicle Inspection
- Documentation And Reporting
- Pre-Trip and Post-Trip Inspections
- Leadership skills and best working with teams
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Time Management
- Dependable and reliable
- Problem-Solving
- Punctual and Reliable
- Safe Driving
- Clean Driving Record
- Loading and unloading
- Time management skills
- GPS and route planning
- Route Management
- Heavy Lifting
- Team Leadership
- CCTV Monitoring
- Staff Management
- Security personnel training
- Safety and security procedures
- Security management
- CCTV experience
- Patrol operations
- Product Knowledge Expertise
- Cash Handling Accuracy
- Store maintenance
- Customer Engagement
- Reliability and punctuality
- Stock replenishment
- Promotional strategies
- Organization
- Product display
- Customer Assistance
- Payment Processing
- POS System Operation
- Team Collaboration
- Inventory Control
- Retail transactions processing
- POS Systems
- Upselling and Cross-Selling
- Product support
- Fluid Replacement Proficiency
- Vehicle Inspection Expertise
- Continuous learning mindset
- Preventative Maintenance Planning
- Air Filter Replacement
- Quality assurance standards
- Drive Belt Inspection
- Suspension System Know-How
- Diagnostic Equipment Operation
- Wheel Alignment Techniques
- Inventory Control Practices
- Coolant System Maintenance
- Oil Change Mastery
- Steering System Experience
- Automotive Tools Usage
- Tire Rotation Knowledge
- Exhaust System Assessment
- Brake System Familiarity
- Transmission Service Understanding
- Tire Changing and Rotation
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Certificationandtraining
- Management of aggressive behaviour
- AZ Driving license
- Health and Safety Awareness in 4 steps
- WHMIS
- Smart Serve of Ontario and British Columbia
- CVOR
- Designing of products in 3D and 2D by using AutoCAD and Solid works
Ittechnicalskills
- Professional in advance computer application
- POS system
- Troubleshooting of Internet and Cameras
- Internet browsing
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Concrete Mixer Driver
Gurman Transport
2024.01 - 2024.08
Oil Change Technician
Take 5 oil Change
11.2020 - 11.2021
Commercial Truck Driver
Lux Foam
08.2020 - 12.2023
Delivery Driver
Amazon
03.2020 - Current
Manager
Shell Canada
11.2019 - 12.2020
Pipeline Security Supervisor
Security
08.2019 - Current
High School Diploma -
Cambrian College
High School Diploma -
Anand College of Engineering And Management
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