Motivated professional with top-notch customer relations skills and understanding of successful merchandising. Skilled in labeling, shelving and organizing items. Offering several years of related experience and proven success the field.
Overview
3
3
years of professional experience
Work History
Warehouse Lead
Amazon Canada
Brampton, Ontario
11.2023 - 08.2024
Ensured accuracy of inventory records and maintained accurate stock levels in the warehouse.
Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
Developed processes for training new staff members on safety protocols and proper use of equipment.
Customer Service Representative
Croma India
Ludhiana, Punjab
11.2021 - 02.2023
Interact with customers on the store floor or at the cash register.
Provide product knowledge and ensure a best-in-class customer experience.
Create positive interactions with customers, co-workers, and external representatives, such as wholesale and trade partners.
Assist with receiving inventory, unloading trucks, handling products, and replenishing stock.
Education
BCom - Business
Fleming College
Toronto, ON
01-2025
High school - Science
Government senior secondary High school
punjab, India
01.2021
Skills
Hardworking
Good Communicator
Quick Learner
Team player
Microsoft Excel
Microsoft Word
Excellent math skills
Multitasking
Interpersonal skills
Availability
Anytime, 3 PM to 11 PM, Anytime, Anytime, 3 PM to 11 PM, Anytime, Anytime, Both Day and Night
Monday: Anytime
Tuesday: 3 PM to 11 PM
Wednesday: Anytime
Thursday: Anytime
Friday: 3 PM to 11 PM
Saturday: Anytime
Sunday: Anytime
Languages
English
Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
Warehouse Lead
Amazon Canada
11.2023 - 08.2024
Customer Service Representative
Croma India
11.2021 - 02.2023
BCom - Business
Fleming College
High school - Science
Government senior secondary High school
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