Gurprit Kaur

Dynamic server with a proven track record at BURGER18, excelling in high-volume dining environments through exceptional customer service and multitasking abilities. Cultivated lasting customer relationships, significantly enhancing guest satisfaction and repeat business. Skilled in POS operation and maintaining cleanliness standards, I consistently exceeded performance goals, contributing to the restaurant's reputation for excellence.

• Resolved product issue through consumer testing.
• Supervised team of 25 staff members.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Achieved a 25% reduction in operational costs through effectively helping with process automation and resource allocation for a team of 25 staff members.
• Achieved a 20% improvement in team productivity through effectively helping with staff training and workflow optimization for a team of 25 member
• Revised internal communication strategy for a team of 25, leading to a 40% faster response time for client requests and a 15% improvement in client satisfaction.
• performance evaluation criteria for 25 team members, improving transparency and leading to a 20% increase in team morale and motivation.
• Documented and resolved customer feedback on product usability, which led to a 20% increase in customer satisfaction and a 10% boost in product sales.
• Documented and resolved discrepancies in billing processes, which led to a 15% reduction in customer complaints and a 10% increase in on-time payments.

• [stock exchange] Training
• I received training in food preparation that focused on food safety, knife skills, and efficiency in food assembly.

"One of my biggest loves is cooking. Whether it's experimenting with a new recipe or making something completely from scratch, I enjoy the process of turning fresh ingredients into delectable meals. I relax, try new things, and host gatherings for meals in my kitchen. I enjoy the process as much as the finished product—learning new methods, sharing meals with loved ones, and learning about other cultures via cuisine.

In my free time, I enjoy preparing international food, especially  Japanese sushi, Mexican tacos, India,Italian pasta dishes. In order to learn about other cultures and develop my creative thinking, I like to experiment with various ingredients and methods from around the globe since i came canada with my friends who are from different nations.