Gurpreet Kaur Sarhal
Edmonton
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Housewares Associate
Canadian Tire #675
01.2019 - Current
- Provide excellent customer service to all customers entering the store.
- Guides customers to the locations of requested items.
- Contributed to sales growth by consistently meeting or exceeding individual sales goals.
- Contributed to overall store success by consistently meeting sales quotas and ensuring a high level of customer satisfaction.
- Provided knowledgeable guidance on proper care and use of housewares products, improving customer confidence in their purchases.
- Worked closely with other departments to ensure seamless service for customers seeking assistance outside of the housewares section.
- Assisted in loss prevention efforts by monitoring customer activity and reporting any suspicious behavior to store management.
- Developed strong relationships with repeat customers through consistent engagement and personalized service recommendations.
- Promoted store events and special offers through active communication with customers, increasing awareness and participation rates.
E-Learning Developer
Vanilla Bean
01.2019 - 04.2019
- Apply interaction design and interactive learning principles to instructional solutions for learners
- Created multimedia products and scripts for e-learning using Articulate Storyline, Adobe Creative Cloud and Adobe Captivate
- Designed and develop SCORM compliant e-learning
- Integrated emerging instructional methods and technologies into e-learning
- Select colours, images, text style, and layout that are professional and convey a specific message
- Incorporate changes recommended by supervisor
- Verified data integrity and accuracy.
Assistant Professor
GNDU Regional Campus
07.2016 - 04.2017
- Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations
- Adapt teaching methods and instructional materials to meet students' varying needs and interests
- Observe and evaluate students' performance, behavior, social development, and physical health
- Prepare, administer, and grade tests and assignments to evaluate students' progress
- Use computers, audio-visual aids, and other equipment and materials to supplement presentations
- Attend staff meetings and serve on committees, as required.
Assistant Professor
Sikh National College
06.2012 - 04.2016
- Prepare and deliver lectures to undergraduate or graduate students
- Evaluate and grade students' class work, assignments, and papers
- Advise students on academic and vocational curricula and career issues
- Participate in campus and community events
- Maintain regularly scheduled office hours to advise and assist students
- Prepare materials for laboratory activities and course materials such as homework assignments, and handouts.
Education
Educational Technology & Instructional Design -
Lambton College
Sarnia, ON01.2019
Master of Computer Application -
ASSM College
Punjab, IN01.2012
Industrial Training in PHP -
GTB Institute
Punjab, IN01.2012
Bachelor of Computer Application -
ASSM College
Punjab, IN01.2009
Skills
- Knowledge of Ed Tech software and Mobile Tools: Canvas, Articulate Storyline, Web Conferencing Applications etc
- Cash handling proficiency
- Stock replenishment
- Product Knowledge Expertise
- Teamwork and Collaboration
- Interpersonal and written communication
- Product Recommendations
- Strong Communication and Interpersonal Skills
- Building Customer Loyalty
Projects
Capstone Project, 4 Months, Compllied an online module using Articulate Storyline 360. This module focused on teaching various 'Graphic Design Tools' in an e-learning setting. Also, I integrated this module in two LMSs D2L & MOODLE. This addressed various online teaching strategies. Business Case Project Management, 4 Months, Handled a project of traditional course conversion into online course.I coordinated group meeting, created project milestones, analysed stakeholder matrix, created a project charter,monitored budget and financial flow for project. We successfully launched this project two weeks ahead of schedule. RISE & MOODLE Online Course Creation, 4 Weeks, These two different projects ranked first in the class. These project demonstrated online and offline learning. One the one hand, RISE course demonstrated entirely online learning, well suited for training purpose and MOODLE course illustrated hybrid learning incorporated with SCORM package, Camtesia edited video and two web-conference lectures. Hospital Management Application, 1 Year, Developed application using vb.net and SqlServer. It is used for making the work in hospitals computerized, fast and easy like entries of patients, information about opd and ipd patients and information about doctors visit the hospitals, laboratory records etc. This reduces the paper work in a hospital. Time Table Schedule System, 6 Months, Designed a web application using php, JavaScript, AJAX and MySql Database. It is related to time table management, which provides management, timing service to members and the project is currently used in Rail Coach Factory, Kapurthala. Railway Automation System, Created an application using Core Java,AWT,Swings and MySql Database. It is related to the railway ticket reservation, which provides the reservation of your train seat.This reduces the paper work.
Languages
English
Full Professional
Punjabi
Native or Bilingual
Timeline
Housewares Associate
Canadian Tire #675
01.2019 - Current
E-Learning Developer
Vanilla Bean
01.2019 - 04.2019
Assistant Professor
GNDU Regional Campus
07.2016 - 04.2017
Assistant Professor
Sikh National College
06.2012 - 04.2016
Educational Technology & Instructional Design -
Lambton College
Master of Computer Application -
ASSM College
Industrial Training in PHP -
GTB Institute
Bachelor of Computer Application -
ASSM College
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