Gurpreet Kaur
Exeter
Overview
9
9
years of professional experience
Work History
Dock/Dispatch Supervisor
TST CF Express
07.2022 - Current
- Leads and inspires the dock team to achieve operational goals and KPIs
- Ensures all dock employees are operating in a safe and efficient manner
- Process all inbound loads and daily P&D shipments in a timely manner.
- Ensures all outbound loads depart on time and full as per network schedule
- Drives revenue growth through accessorial/cubing/reweigh activities
- Utilizes the staffing/equipment levels that are aligned with volumes and budget
- Monitors and checks dock processes frequently to ensure quality and compliance
- Directs the dock team effectively with clear communication
- Develops their lead hands to be ready for growth opportunities
- Ensures all resources the dock team requires are available and in working order
- Collaborates with other supervisors and managers in the pursuit of continuous improvement
- Complies with all Corporate policies and procedures
- Supervise and direct a cross dock operation
- Dispatch / Manage inbound operations
- Communicate professionally with Internal / External customers to resolve issues in a timely manner
- Assure compliance with TDG / Hours of Service regulations
- Data entry and daily report completion
Property manager
- Leasing & Marketing
- Perform the overall leasing and resident relations functions at the property, evaluating and monitoring metrics that include vacancy, sales, renewals, move‑in, move‑out, notices, etc
- Maintain a comprehensive knowledge of the property, including availability of unit types and layouts, common areas and amenities of the buildings and surrounding neighborhood
- Administration and Reporting
- Issue and deliver notices such as: Violation Notice, Notice to End Tenancy
- Notice to Enter, Notice of Renewals, by an approved method of service
- Ensure compliance with all privacy rules and regulations
- Service / Resident Relations
- Professionally and courteously handle all inquiries, feedback, complaints, or concerns
- Enter maintenance requests into Yardi Premiere
- Coordinate maintenance request with vendor and residents
- Follow up with residents to ensure requests have been completed to their satisfaction, Service / Owner Relations
- Professionally and courteously handle all inquiries, feedback, complaints, or concerns
- Communicate maintenance requests and obtain approval where necessary
- Communicate vacancy and update leasing progress
Warehouse Assistant Manager and Logistic Specialist Dispatch
XPO Logistics
06.2019 - 05.2022
- Training new dispatcher and Material handlers at new locations and setting up new roles
- Assisting in different warehouse locations ‑ IKEA, Lowes, Rona, DWR
- Peloton and Appliance Canada
- Visiting Regional Distribution Warehouse in the Morning for load up of the trucks
- Assisting Warehouse team and over watching If anything need to be overlooked
- Making sure drivers and trucks leave dock on the time in order to finish deliveries on the time
- Submitting detail documents and reporting any issues to GM every morning
- Addressing issues with Contractor Carriers.
Administrative Assistant
HD Grinding and Knife Inc
12.2014 - 08.2021
- It also includes invoicing and billing and organising the fleet coming out of
- Regional Distribution Centre of Lowes and Rona and making sure the deliveries are done on time with rich consumer experience
- Provide a personable and professional customer service experience to customers, members, and investors
- Post‑dated cheques, FCC payments, charge back NSF cheques and other invoices
- Set up and maintain accurate customer information
- Assist with the identification and resolution of customer service complaints at locations as needed
- Ensure Accounts Receivable accounts are maintained and forwarded to appropriate departments for correction and clarification when needed
- Run Equifax reports for new applicants for review by the Member Services and Credit Manager
- Monitor customers over their credit limit for collection purposes and contact customers for collection of past due amounts
- Run reports and complete month‑end duties
- Ensure Accounts Receivable statements are printed and prepared for mailing
- PPSA‑register and discharge liens and prepare letters to lienholders
- Assist with daily deposits during the busy period if required
- Reconcile batch deposits from all locations
- Provide support to the reception area when needed., Provide a personable and professional customer service experience to customers, members, and investors
- Post‑dated cheques, FCC payments, charge back NSF cheques and other invoices
- Set up and maintain accurate customer information
- Assist with the identification and resolution of customer service complaints at locations as needed
- Ensure Accounts Receivable accounts are maintained and forwarded to appropriate departments for correction and clarification when needed
- Run Equifax reports for new applicants for review by the Member Services and Credit Manager
- Monitor customers over their credit limit for collection purposes and contact customers for collection of past due amounts
- Run reports and complete month‑end duties
- Ensure Accounts Receivable statements are printed and prepared for mailing
- PPSA‑register and discharge liens and prepare letters to lienholders
- Assist with daily deposits during the busy period if required
- Reconcile batch deposits from all locations
- Provide support to the reception area when needed.
Administrative assistant
HD Grinding and knife inc, Mississauga
12.2014 - 08.2021
Dispatcher
08.2015 - 06.2019
- As a dispatcher core job responsibility includes handling bulk phone calls and emails along with planning the route for the drivers and contract carries
Education
Diploma in Business Management -
Humber College
Bachelor of Business Administration -
Ryerson University
Skills
- Compliance Monitoring
- Property Management
- Contract Negotiation
- Vendor Management
- Database Management
- Business Development
Timeline
Dock/Dispatch Supervisor
TST CF Express
07.2022 - Current
Warehouse Assistant Manager and Logistic Specialist Dispatch
XPO Logistics
06.2019 - 05.2022
Dispatcher
08.2015 - 06.2019
Administrative Assistant
HD Grinding and Knife Inc
12.2014 - 08.2021
Administrative assistant
HD Grinding and knife inc, Mississauga
12.2014 - 08.2021
Property manager
Diploma in Business Management -
Humber College
Bachelor of Business Administration -
Ryerson University
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