Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

Gurpreet Singh

Toronto

Summary

Detail-oriented and results-driven financial accounting professional with over 8 years of experience in accounts payable, invoice processing, vendor reconciliation, procurement, and financial reporting. Demonstrates expertise in utilizing SAP, SRM, and CRM systems to manage high-volume transactions and enhance financial workflows. Achieved success in resolving complex invoice discrepancies, optimizing payment processes, and fostering strong vendor relationships. Recently earned a Diploma in Supply Chain Management, further strengthening a robust academic foundation in accounting while consistently recognized for accuracy, efficiency, and a proactive problem-solving approach in diverse corporate and operational settings.

Overview

11
11
years of professional experience

Work History

Security Guard

Swat Internation Security
10.2024 - Current
  • Monitored premises to prevent unauthorized access and ensure safety of personnel and property.
  • Conducted regular patrols, identifying potential security risks and reporting incidents promptly.
  • Collaborated with law enforcement during emergencies, providing detailed reports and supporting investigations.
  • Trained new security staff on protocols, procedures, and emergency response techniques.

Inventory Controller

Hoops Sports Bar & Grill
05.2025 - 08.2025
  • Managed inventory levels to ensure optimal stock availability and minimize excess.
  • Oversaw receiving, storing, and distribution processes to enhance operational efficiency.
  • Implemented inventory management systems to streamline tracking and reporting.
  • Conducted regular audits to maintain accuracy and compliance with company standards.

Accounts Payable Specialist

Genpact
12.2016 - 08.2022
  • Managed the full-cycle accounts payable process, including the receipt, processing, and verification of 100+ invoices daily.
  • Conducted thorough verification of bills for accuracy, cross-referencing system reports to identify and resolve discrepancies.
  • Disbursed payments to vendors, actively monitoring and taking advantage of available discount opportunities while addressing discrepancies in purchase orders, invoices, and payments.
  • Generated and processed weekly payment runs for invoices based on their due dates. Effectively resolved invoice queries in collaboration with the Purchasing team, vendors, or other relevant departments.
  • Engaged in procurement activities, including creating purchase orders (POs) and approving purchase requisitions (PRs) and shopping carts submitted by requesters using the Supplier Relationship Management (SRM) system.
  • Ensured completion of tasks from Year 1 to Year 5, in line with necessary inspections and procedural standards.
  • Addressed and resolved queries from requesters, vendors, and clients through the Customer Relationship Management (CRM) system.
  • Managed invoice processing for both PO and Non-PO transactions, ensuring accuracy, conducting coordination with vendors, and resolving disputes as needed.
  • Contacted the helpdesk via email or phone to escalate and resolve any issues related to invoice processing.
  • Administered Mobex toll processes, ensuring proper resolution of customer claims and charges by performing the necessary checks.

Senior Accounts Payable Associate

Serco India Pvt. Ltd
04.2015 - 12.2016
  • Worked in the Accounts Payable department, specializing in addressing vendor account queries through both phone and email communication.
  • Proficient in handling various aspects of accounts payable, including invoice processing, vendor reconciliation, vendor clearing, payment reversals, employee expense management, petty cash processing, and both PO and non-PO invoice processing, including utility invoices.
  • Developed and submitted Standard Operating Procedures (SOPs) for process workflows, conducting regular reviews and updates to ensure efficiency and compliance.
  • Requested open account statements and performed reconciliation of goods received but not invoiced (GRNI), ensuring accurate records.
  • Actively participated in team meetings with internal stakeholders to identify learning opportunities, resolve process concerns, and develop actionable plans to minimize outstanding issues.
  • Managed calls and emails for the Accounts Payable helpdesk, ensuring timely and accurate resolution of inquiries.
  • Reconciled essential vendor bills to ensure timely payments and proactively pursued refunds from vendors for incorrect payments, both through phone and email communication.
  • Processed refund payments received from vendors, ensuring proper adjustments were made to the accounts.
  • Managed Direct Debit payments, which involved advance payments to suppliers under specific agreements, ensuring accurate processing and tracking.
  • Expertise in generating and analyzing reports for outstanding bills, particularly focusing on payments pending for over 60 days, and took corrective actions to resolve delays.

Process Associate

Genpact Limited
05.2014 - 04.2015
  • Managed end-to-end policy insurance processes, specializing in Environmental insurance.
  • Conducted quality checks for both new hires and experienced team members, ensuring work accuracy and adherence to client guidelines.
  • Regularly interacted with clients to maintain strong relationships and ensure their needs were met.
  • Addressed and resolved customer queries related to insurance policies, providing accurate and timely information.
  • Actively participated in the month-end close process, adhering to established procedures to ensure accurate financial reporting and compliance.

Education

Diploma - Supply Chain Management

Northern College, Pures Campus
01.2024

Bachelor's Degree - Arts

KUK University
Kurukshetra,India
10.2012

Skills

  • Diploma in Supply Chain Management – Northern College 2024-25
  • Bachelor in Arts – KUK University, 2012
  • SAP ERP Training, Procurement, Invoicing, Payments
  • Soft Skills: Communication
  • Leadership
  • Problem-Solving
  • Time Management
  • Adaptability
  • Teamwork
  • Resilience

Websites

Accomplishments

  • Reduced invoice processing errors by 30% through improved verification practices and collaboration with vendors.
  • Processed over 100 invoices daily with 98% accuracy, contributing to on-time vendor payments and strong supplier relationships.
  • Identified and leveraged early payment discounts, saving the company approximately $15,000 annually.
  • Played a key role in migrating legacy AP processes to SAP SRM, improving workflow efficiency by 25%.
  • Developed and updated SOPs that increased AP team efficiency and reduced invoice resolution time by 20%.
  • Successfully reconciled vendor statements totaling over $2M, ensuring zero overdue balances during audits.
  • Resolved payment disputes with vendors, recovering $10,000 in overpayments within a quarter.

Timeline

Inventory Controller

Hoops Sports Bar & Grill
05.2025 - 08.2025

Security Guard

Swat Internation Security
10.2024 - Current

Accounts Payable Specialist

Genpact
12.2016 - 08.2022

Senior Accounts Payable Associate

Serco India Pvt. Ltd
04.2015 - 12.2016

Process Associate

Genpact Limited
05.2014 - 04.2015

Diploma - Supply Chain Management

Northern College, Pures Campus

Bachelor's Degree - Arts

KUK University

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Gurpreet Singh