Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Gurpreet Singh

Kanata,ON

Summary

Professional driver prepared for safe, efficient transportation. Proven ability to navigate long routes and meet delivery schedules. Strong focus on teamwork, adaptability, and achieving results. Skilled in vehicle maintenance, route planning, and adhering to safety regulations. Dependable and responsive to changing demands.

Overview

7
7
years of professional experience

Work History

Truck Driver

Daily Transport INC.
05.2023 - 01.2025
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.

Company Box Truck Driver

BOLT Logistics
07.2022 - 01.2023
  • Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
  • Operated box trucks in various sizes while adhering to safe driving practices in diverse environments including urban areas.
  • Provided excellent customer service, ensuring timely deliveries and proper handling of goods.
  • Coordinated closely with warehouse staff to ensure correct loading of items while accounting for weight limits.

Customer Service Representative

IO Solutions
10.2020 - Current
  • Handles more than 30 calls every day.
  • Deal customers patiently, politely and with excellent communication skills over the calls.
  • Offered new services based on the needs of a customer. Sell new devices and accessories to customers with better deals.
  • Do troubleshooting and fix customers issues like, network, and any other problems.

Customer Service Representative

Circle K Irving
07.2020 - 10.2020
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
  • Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Educated customers on product and service offerings

Customer Service Representative

Popular pizza
05.2019 - 07.2020
  • Making and cutting pizzas.
  • Chopping vegetable and meat for preparation.
  • Answering incoming calls from customer regarding orders.
  • Supervise kitchen staff and helpers.
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Promptly and empathetically handled guest concerns and complaints.
  • Demonstrated integrity and honesty while interacting with guests, team members and manager.
  • Assembled food orders while maintaining appropriate portion control.
  • Reported to each shift on time and ready to work.

Canadian Tire
02.2018 - 05.2019
  • Pick, pack and ship orders to loading department.
  • Report work to the management team.
  • Training to new employees.
  • Perform other duties as assigned by team leader.

Machine operator

Give and Go Bakery
05.2018 - 09.2018
  • Operate machinery to manufacture, assemble and move products.
  • Conduct quality check periodically.
  • Maintain and monitor machine to make sure that it works properly.
  • Adjust manufacture as needed for changeovers, different functions or other varying needs of production.

Education

Diploma - Information Technology Support Services

Sheridan Institute of Technology & Advanced Learning
Brampton, ON

Skills

  • Safety protocols in transportation
  • Proficient vehicle operation
  • Long-haul driving
  • Vehicle inspection
  • Skilled in delivering outstanding service by greeting and serving customers
  • Multilingual possessing excellent communication in English, Hindi and Punjabi
  • Ability to set priorities and meet deadlines in a fast-paced environment
  • Strong written, verbal and communication skills
  • Capable to manage multiple priorities across number of assignments

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual

Timeline

Truck Driver

Daily Transport INC.
05.2023 - 01.2025

Company Box Truck Driver

BOLT Logistics
07.2022 - 01.2023

Customer Service Representative

IO Solutions
10.2020 - Current

Customer Service Representative

Circle K Irving
07.2020 - 10.2020

Customer Service Representative

Popular pizza
05.2019 - 07.2020

Machine operator

Give and Go Bakery
05.2018 - 09.2018

Canadian Tire
02.2018 - 05.2019

Diploma - Information Technology Support Services

Sheridan Institute of Technology & Advanced Learning

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Gurpreet Singh