Gurpreet Singh
Brampton,ON
Summary
Dynamic Supervisor with proven leadership at Tim Hortons, enhancing team productivity through effective training and clear expectations. Skilled in customer service and safety protocols, I successfully improved customer satisfaction and streamlined workflows, fostering a motivated work environment. Committed to achieving goals and maintaining high standards of operational excellence.
Overview
3
3
years of professional experience
Work History
Supervisor
Tim Hortons
Mississauga, ON
09.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
General Laborer
The Pallet Group Inc
Mississippi Mills, ON
01.2023 - 04.2023
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
Education
Diploma In Computer Engineering Technician - Computer Engineering
Northern College of Applied Arts And Technology
Scarborough,ON04.2024
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Processes and procedures
- Safety protocols
Languages
English
Full Professional
Timeline
General Laborer
The Pallet Group Inc
01.2023 - 04.2023
Supervisor
Tim Hortons
09.2022 - Current
Diploma In Computer Engineering Technician - Computer Engineering
Northern College of Applied Arts And Technology