Gurpreet Singh

• Enhanced Customer Satisfaction: Achieved a 4.97/5 rating on over 3,500 deliveries by ensuring
  timely and accurate product deliveries
• Cost Management: Monitored and documented mileage, fuel, maintenance, and other expenses,
  optimizing operational costs.
• Financial Data Management: Utilized QuickBooks for inputting financial data, producing detailed
  reports, and tracking business expenses.
• Organized Filing System: Developed and maintained an efficient filing system for quick access to
  financial documents, streamlining workflows.
• Tax Compliance: Analyzed financial records to ensure accuracy in tax returns, supporting
  compliance and minimizing discrepancies.

Exceptional Customer Service: Greeted, informed, and assisted customers, meeting quality expectations to ensure a memorable experience.
Restaurant Cleanliness: Maintained all areas of the restaurant, promoting a clean and welcoming environment.
Team Training: Trained new team members on procedures, customer service practices, and sales techniques, ensuring consistent quality.
Versatile Operations: Worked across various stations, including front counter and drive-thru, to meet customer needs and ensure smooth operations.
Cash Management: Handled cash transactions and maintained accurate records using POS and Telly systems, ensuring proper accounting and financial integrity.

• Inventory & Financial Management: Monitored fuel inventory levels and placed timely orders to avoid shortages or overstock. Managed daily cash reconciliations and conducted monthly audits to ensure financial accuracy and profitability.
• Staff Development & Operations: Oversaw staff recruitment, training, and development to build a skilled team capable of handling diverse tasks effectively and maintaining smooth station operations.
• Vendor Relations & Community Engagement: Negotiated better pricing with vendors to increase profit margins and organized community events to strengthen local ties and attract new customers.
• Safety & Compliance: Conducted regular safety inspections of fuel pumps and tanks, ensuring operational compliance with safety regulations.
• Professionalism in High-Stress Environments: Managed customer concerns with a calm and professional demeanor, even during busy or high-pressure situations, ensuring smooth operations.

• Data-Driven Strategy & Competitive Analysis: Analyzed sales and marketing data to develop effective strategies and conducted competitive analyses to adjust plans, ensuring a competitive edge in the market.
• Multi-Channel Marketing & Targeted Campaigns: Leveraged direct marketing, industry partnerships, social media, and targeted campaigns to maximize reach and impact, optimizing marketing efforts.
• Sales Team Leadership & Client Acquisition: Led and motivated the sales team, driving revenue growth while consistently acquiring new clients through outreach to builders, appointments, and offering tailored solutions.
• Strategic Partnerships & Contract Negotiations: Cultivated strong vendor and partner relationships, negotiating contracts to secure long-term business collaborations and growth.
• Campaign Optimization & Performance Monitoring: Continuously tracked and optimized marketing campaigns, ensuring effective channel utilization and audience targeting for better reach and results.