Gurpreet Singh
Edmonton,AB
Summary
Results-driven professional in retail management with a knack for boosting productivity and streamlining tasks. Possess strong capabilities in team leadership, inventory management, and customer service enhancement. Excel at communication, problem-solving, and adaptability, ensuring effective team coordination and exceptional shopping experiences for customers.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Telus
Edmonton, Alberta
07.2024 - Current
- Enabled consistent sales by empowering front-line staff with tools to successfully promote products.
- Reviewed financial records such as invoices, purchase orders and payroll documents for accuracy.
- Coordinated with the store manager to develop budgets and financial forecasts.
- Built lasting client relationships by organizing and planning sales events.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
- Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
- Collaborated with company departments to guarantee cohesive branding and strategic product placement.
- Negotiated contracts with service providers to optimize operational costs.
- Monitored store's compliance with health and safety regulations.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Retail Store Manager
Shell
Edmonton, AB
01.2020 - Current
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Organized merchandise displays according to seasonal promotions or special events.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Forecasted customer demand to set prices or credit terms for goods or services.
Education
GED -
Royal Business College
New Zealand08-2016
BBA - Commerce
Delhi University
New Delhi04-2007
Skills
- Security enforcement
- Store organization
- Drawer preparation
- Staff training and development
- Employee motivation
- Store operations
- Independent judgement
- Money handling
- Product merchandising
- POS system operation
- Data entry
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Retail Sales Associate
Telus
07.2024 - Current
Retail Store Manager
Shell
01.2020 - Current
GED -
Royal Business College
BBA - Commerce
Delhi University
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