Gurpreet Singh
Toronto,ON
Summary
Dynamic Hub Supervisor with a proven track record at UPS, enhancing operational excellence and customer satisfaction. Leveraged Six Sigma principles and advanced software knowledge to streamline processes, achieving significant efficiency improvements. Excelled in team management and problem-solving, fostering a culture of safety and compliance. Demonstrated exceptional ability in maintaining client relationships through active listening and effective communication.
Overview
3
3
years of professional experience
Work History
Hub Supervisor
UPS
09.2021 - Current
- Conducted regular performance evaluations for staff members, identifying areas for improvement and offering constructive feedback.
- Coordinated with upper management on strategic planning initiatives aimed at enhancing operational excellence.
- Implemented inventory management systems to maintain accurate stock levels and reduce waste.
- Enhanced operational efficiency by implementing streamlined processes and procedures.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Education
Business Administration In International Business - Business Administration
Seneca College of Applied Arts And Technology
North York, None08.2023
Skills
- Workplace safety
- Operational excellence
- Team management
- Software knowledge
- Teamwork
- Six sigma principles
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Critical thinking
- Active listening
- Decision-making
- Analytical thinking
- Documentation and reporting
- OSHA compliance
- MS word, excel, and outlook
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Hub Supervisor
UPS
09.2021 - Current
Business Administration In International Business - Business Administration
Seneca College of Applied Arts And Technology
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