Gurpreet Singh
Brampton,ON
Summary
Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Delivery Driver
The Brick
Toronto, ON
01.2020 - 10.2021
- Collaborated with warehouse staff to ensure timely loading and unloading of inventory for delivery.
- Assisted with assembly and installation of furniture at customer locations when required.
- Demonstrated strong attention to detail while inspecting furniture before delivery, identifying any defects or damages prior to departure from the warehouse.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Maintained accurate records of driver certifications, licenses, endorsements, and other required documentation for regulatory compliance purposes.
- Scheduled safety meetings and briefings with transportation supervisor.
Education
High School Diploma -
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON05-2024
Skills
- SAP
- Payment methods
- Information Technology
- Project Management
- Outlook
- Share points
- MS Office
- Procurement Management
- Promotional support
- Guest and client relation
- Communication
- Operation Management
- Time management
- Customer service expert
- Call Center Operations
- Issue Troubleshooting
- Network diagnostics
- Customer Success Management
- Technical issues analysis
- Security Protocols
- Remote Technical Support
- Active Listening
- Problem-Solving
- Interpersonal Skills
- System Maintenance
- Call Management
- Incoming Call Management
- Online Chat Support
- Tracking and Documentation
- Service Desk Team Management
- Network Certification
- Error Detection
- Workforce Planning
- VoIP Installation
- Microsoft Certification
- Multitasking Abilities
Certification
- CLTD (Certified in logistics Transportation and Distribution)
- CSCP (Certified Supply chain Professional)
- Be cyber Savvy
- PPE (personal protective equipment)
- AED, First aid, CPR.
Timeline
Delivery Driver
The Brick
01.2020 - 10.2021
High School Diploma -
Sheridan College Institute of Technology And Advanced Learning