Gurpreet Singh
Calgary,Canada
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
5
5
years of professional experience
Work History
Customer Service Representative, Inventory Specialist
Mega Sanjha Punjab Grocery Store
Calgary, Alberta
06.2022 - Current
- Supervised and coordinated activities of workers engaged in receiving, storing, testing, and shipping merchandise or materials.
- Monitored stock levels and identified ordering needs.
- Conducted monthly inventories to determine accuracy of records.
- Developed operational strategies for efficient management of inventory and personnel.
Pharmacy Assistant Volunteer
Martindale Pharmacy
Calgary, Alberta
02.2022 - 03.2024
- Assisted in stocking shelves with pharmacy supplies and medications.
- Blister packaging of medications.
- Evaluated current processes, identified areas for improvement, and implemented solutions to increase efficiency.
Production Line Worker
Grand River Foods
Cambridge, Ontario
11.2021 - 02.2022
- Worked as packer, and inspector of foreign material in product
- Lifting, dumping and stacking boxes of product, weighing from 10lbs to 50 lbs.
Pharmacy Assistant
Raj Medical Store
Moga, India
09.2020 - 04.2021
- Record keeping of the patients
- Preparation of dosage according to the prescription
- Maintain the stock of the medication.
Teacher
Blue Bird IELTS
Moga , India
09.2019 - 02.2020
- Worked as speaking teacher and writing teacher
- In depth understanding of computer skills
- Able to handle heavy workload and meet critical deadlines.
Education
Bachelor in Pharmacy
ISF college of Pharmacy
Health and Human Services Management Certificate
Bow Valley College
Medical Office Assistant
Bow Valley College
Skills
- Appointment Scheduling
- Information Security
- Paperwork Processing
- Data Collection
- Scheduling
- Call Management
- Consultative Sales
- Sales Expertise
- Medical Terminology Knowledge
- Credit Card Payment Processing
- Sales Closing
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
Customer Service Representative, Inventory Specialist
Mega Sanjha Punjab Grocery Store
06.2022 - Current
Pharmacy Assistant Volunteer
Martindale Pharmacy
02.2022 - 03.2024
Production Line Worker
Grand River Foods
11.2021 - 02.2022
Pharmacy Assistant
Raj Medical Store
09.2020 - 04.2021
Teacher
Blue Bird IELTS
09.2019 - 02.2020
Bachelor in Pharmacy
ISF college of Pharmacy
Health and Human Services Management Certificate
Bow Valley College
Medical Office Assistant
Bow Valley College
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