Gurpreet Singh
Brampton,ON
Summary
Knowledgeable about vehicle features and operations, dealer services and aftermarket products. Hardworking and goal-oriented professional possessing excellent interpersonal and time management skills. Flexible hard worker ready to learn and contribute to team success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Brand Ambassador
NISSAN
SCARBOROUGH , ON
03.2023 - Current
- Negotiated with customers to achieve profitable sale transactions.
- Supervised daily operations of the Used Car Department, including staff scheduling, customer service standards, and financial goals.
- Developed and implemented sales strategies to increase used car inventory.
- Organized and maintained accurate records of vehicle sales, appraisals, trade-ins, warranties, and other related documents.
- Analyzed market conditions to determine pricing strategies for used cars.
- Ensured compliance with all relevant state laws regarding automotive sales practices.
- Managed warranty claims processing procedures accurately and efficiently.
- Coached, developed and motivated team to achieve revenue goals.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Developed and significantly grew assigned territory [Number]% within first year.
Finance Manager
Nawab motors
BRAMPTON
01.2020 - 02.2023
- Responsible for selling financing, mechanical repair service contracts, GAP insurance, credit insurance and other Aftermarket products to guests.
- Utilization of dealership management systems and procedures to deliver exceptional customer service.
- Maintain a current knowledge of manufacturer products, rebates, financing, leasing and incentive programs.
- Read, understand and adhere to all rules, regulations and procedures as required by the dealership.
- Work in strict compliance with the laws of Ontario and Canada.
- Ensure all work performed is thorough, accurate and completed on time.
- Preparation of all documentation, contracts, registration, submission, funding, commissioning, etc. related to all transactions and sales/leases of vehicles.
- Maintain all reports and records as required by the manufacturer, dealership and suppliers.
- Attend sponsored training as scheduled.
- Ensure quotes for products and services are competitive.
- Establish and maintain strong and professional relationships with all financial institutions, manufacturer finance centres and third-party vendors.
- Keep guests and staff updated on the progress of a vehicle delivery.
- Consistently meet and exceed guest expectations.
- Handle and resolve guest complaints in a courteous and professional manner, insuring a positive outcome and maintaining a high level of guest satisfaction.
Supervisor
Tim hortons
Milton, ON
04.2018 - 10.2020
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Coordinated employee schedules according to shift changes and availability.
- Reviewed completed work to verify consistency, quality and conformance.
- Established and enforced clear goals to keep employees working collaboratively.
Order Processor
Walmart
Brampton, ON
10.2019 - 01.2020
- Read and understood pick sheets in order to prepare accurate customer orders.
- Pulled correct product from inventory to pack into appropriate box for customers.
- Operated handheld scanners and computer terminals to document updates.
- Complied with consolidation ship dates to facilitate on-time shipments.
- Monitored inventory levels and documented replenishment requirements.
- Strengthened traceability by developing organizational filing systems for shipping and order fulfillment records.
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Education
OMVIC
Georgian College of Applied Arts And Technology
Barrie, ON01-2020
Associate of Science - Early Childhood Care And Education
Canadore College of Applied Arts And Technology
North Bay, ON04-2018
Skills
- Aftermarket products
- Leasing options
- Competitive
- Technology features
- Market understanding
- Brand loyalty
- Warranty requirements
- Financial Management
- Vehicle auctions
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Full Professional
Urdu
Full Professional
Certification
- OMVIC
- MORTGAGE BROKER
References
References available upon request.
Timeline
Brand Ambassador
NISSAN
03.2023 - Current
Finance Manager
Nawab motors
01.2020 - 02.2023
Order Processor
Walmart
10.2019 - 01.2020
Supervisor
Tim hortons
04.2018 - 10.2020
OMVIC
Georgian College of Applied Arts And Technology
Associate of Science - Early Childhood Care And Education
Canadore College of Applied Arts And Technology
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