Gurpreet Singh
Toronto ,Ontario
Summary
Highly skilled operational supervisor with extensive experience leading teams and driving operational efficiency. Proven track record of successfully managing and optimizing daily operations to meet and exceed organizational goals. Seeking a challenging position where I can utilize my strong leadership skills and operational expertise to contribute to the success of a dynamic organization. Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Operational Supervisor
UPS
09.2021 - Current
- Managed team of employees, overseeing daily operations and ensuring efficient workflow, resulting in increase in productivity. Collaborated with cross-functional teams to develop and implement standard operating procedures, streamlining processes and reducing errors. Developed and implemented new operational procedures that streamlined workflow and reduced average turnaround time, resulting in improved customer satisfaction ratings. Conducted regular performance evaluations and provided coaching and mentoring to team members, resulting in increase in employee engagement and decrease in turnover.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy
- Managed internal operational standards and productivity targets
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills
Education
Advanced Diploma - Business Administration - International Business
Seneca College of Applied Arts And Technology
North York, ON08.2023
Skills
- Operational Awareness
- Route Development
- Operational Excellence
- Warehouse Operations
- Business Operations
- Logistics Functions
- ERP Systems
- LTL Logistics
- Customer service
- Load Board
- Leadership Fundamentals
- Logistics expertise
- Excellent Communication
Certification
- Frontline Supervisor Training School
- Leadership Fundamentals
- SAP MRP List
Languages
English
Professional Working
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Operational Supervisor
UPS
09.2021 - Current
Advanced Diploma - Business Administration - International Business
Seneca College of Applied Arts And Technology
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