Gurpreet Singh
Surrey,BC
Summary
Personable customer service dedicated to providing the highest level of customer service and efficient with the capacity to multitask. Driven to apply 13 years of experience to improve operations.
Overview
16
16
years of professional experience
7
7
Certifications
Work History
WATER TESTING QUALITY CONTROLLER
COAST SPAS
, BC
12.2020 - Current
- Check hot tubs for defects and conformance to specifications
- Product inspection to ensure quality standards are met on each hot tub
- Affix seals or tags to approved items and return defective products for repair
- Other duties as required.
DOLLARAMA – Cashier /Sales
Saskatoon, Saskatchewan
10.2019 - 08.2020
- Processed standard teller transactions for customers, balancing cash drawers, handling night deposits, correcting discrepancies
- Balanced automated teller machine, teller cash discrepancies, teller cash recyclers
- Processed 30+ customer transactions per hour with extreme attention to detail
- Respond to customer inquiries, ensuring they were in the best possible situation for them individually.
CUSTOMER SALES ASSOCIATE
LOWE’S
Saskatoon, Saskatchewan
03.2020 - 08.2020
- Recommend, select & help locate or obtain merchandise based on customer needs and desire
- Ensure department appearance and equipment area are well maintained
- Maintain knowledge of current sales and promotions, policies
- Regarding payment and exchanges, security practices
OFFICE ADMINISTRATOR
VENTONA TRANSPORT LTD
Saskatoon, Saskatchewan
01.2019 - 04.2020
- Scheduled and directed work activities while providing leadership and direction to company drivers and other operations staff
- Conducted and processed company payroll, billing and auditing
- Preparing and maintaining shipping paperwork and driver DOT and internal records
- Effectively manage all carrier contracts, global rate databases in support of our global freight management company
- Assign work vehicles and onboard equipment to operators to ensure the most efficient delivery schedule
- Planned drivers itinerary to ensure timely pick-up and delivery of loads, while following safety and government regulations.
Supervisor
Popeyes Louisiana Kitchen Restaurant Canada
Saskatoon, Saskatchewan
06.2018 - 08.2019
- Guided and coached kitchen & prep staff to achieve individual growth and sales production targets
- Planned, organized and monitored resources to ensure efficient use of labor, equipment and materials
- Identified problems and proposed solutions to management team
- Analyzed accounts and processes to improve customer experience
- Developed and enforced safety standards and procedures for food quality and sanitation purposes.
Team Manager
HDFC Bank Ltd, Punjab-India
02.2010 - 02.2018
- Lead and managed the term of bank Sales Team
- Maintained healthy relationship with customers on regular basis so that they are not poached by competitors’ bank
- Develop and execute various strategies to promote and sell the products of the bank, such as conducting seminars and presentations
- Prepared various weekly, fortnightly and monthly reports as required to be prepared in branch as per various laws and regulations
- Ensured that prescribed processes, compliance circulars and policies are followed meticulously by branch staff to reduce risk and improve operational efficiency of branch
- Customer service and offering products as per their need and requirements.
sales staff
Punjab
05.2007 - 12.2009
- Recruiting & Handed the team of, and monitoring their individual performance
- Acquisition of new customers for the bank
- Provide customer service and answer their queries regarding bank’s services and products
- Answer emails and phone calls of the customers
- Processed various kinds of customer requests such as contact number update, closure of accounts, change of address etc.
Sales Development Manager
HDFC SLIC Co. Ltd
Education
Master’s degree - undefined
Punjab Technical University
Master Degree - undefined
Punjab Technical University
Master Degree: MBA (Master’s - Business Administration – Human Resources
Punjab Technical University
Bachelor - Arts
Punjabi University
Diploma - Computer Hardware & Networking
M. Sc - Information Technology
MCA (Master’s - Computer Applications
Skills
Business administrationundefined
Certification
Certified Occupational First Aid Level 2
Timeline
WATER TESTING QUALITY CONTROLLER
COAST SPAS
12.2020 - Current
CUSTOMER SALES ASSOCIATE
LOWE’S
03.2020 - 08.2020
DOLLARAMA – Cashier /Sales
10.2019 - 08.2020
OFFICE ADMINISTRATOR
VENTONA TRANSPORT LTD
01.2019 - 04.2020
Supervisor
Popeyes Louisiana Kitchen Restaurant Canada
06.2018 - 08.2019
Team Manager
HDFC Bank Ltd, Punjab-India
02.2010 - 02.2018
sales staff
Punjab
05.2007 - 12.2009
Sales Development Manager
HDFC SLIC Co. Ltd
Master’s degree - undefined
Punjab Technical University
Master Degree - undefined
Punjab Technical University
Master Degree: MBA (Master’s - Business Administration – Human Resources
Punjab Technical University
Bachelor - Arts
Punjabi University
Diploma - Computer Hardware & Networking
M. Sc - Information Technology
MCA (Master’s - Computer Applications
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