Jagtar Singh Panesar
Calgary,AB
Summary
Versatile and results-driven professional with extensive experience in customer service and warehouse operations, notably at Amazon Fulfillment Centre. Excelled in enhancing customer relationships and streamlining processes, achieving high safety and service standards. Skilled in equipment monitoring and decision-making, consistently delivering quality outcomes and operational excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
FC Associate
Amazon Fulfillment Centre
04.2024 - Current
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
Driver
Unifi Aviation Canada (Calgary Airport)
02.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Security Officer
Securitas Security Services
10.2023 - 04.2024
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Travel Agent & Accountant
Golder Travel Advisor
04.2022 - 06.2023
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
Customer Service Cashier
GRAND FALCON CONTRACTING CO.L.L.C
12.2019 - 12.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Private Bus Driver
Gobind PVT.LTD.
04.2017 - 07.2019
- Navigated routes to ensure timely passenger arrivals.
- Improved safety by adhering to traffic laws and maintaining focus on roads.
- Provided excellent customer service, assisting passengers with inquiries about routes.
- Conducted daily vehicle inspections for operational reliability.
- Coordinated with dispatch for efficient route management and changes.
Education
Bachelor of Science - Mechanical Engineering
North West Institute of Technology And Engineering
Punjab,India04-2017
Skills
- Customer service
- Decision-making
- Excellent communication
- Physical stamina
- Warehouse operations
- Customer relationships
Languages
English
Professional Working
Certification
Security license, First Aid certificate, class 5 adv. Driving license with air brake certification
Timeline
FC Associate
Amazon Fulfillment Centre
04.2024 - Current
Driver
Unifi Aviation Canada (Calgary Airport)
02.2024 - Current
Security Officer
Securitas Security Services
10.2023 - 04.2024
Travel Agent & Accountant
Golder Travel Advisor
04.2022 - 06.2023
Customer Service Cashier
GRAND FALCON CONTRACTING CO.L.L.C
12.2019 - 12.2021
Private Bus Driver
Gobind PVT.LTD.
04.2017 - 07.2019
Bachelor of Science - Mechanical Engineering
North West Institute of Technology And Engineering
Similar Profiles
Jasbeer KaurJasbeer Kaur
Material Handler /Customer Service Representative at Amazon Fulfillment CentreMaterial Handler /Customer Service Representative at Amazon Fulfillment Centre
Avneet SinghAvneet Singh
PROCESS GUIDE at AMAZON FULFILLMENT CENTREPROCESS GUIDE at AMAZON FULFILLMENT CENTRE
ANJITHA PARAYIL SAJUANJITHA PARAYIL SAJU
Associate (Outbound Sort Flow Problem Solve Department) at Amazon Fulfillment CentreAssociate (Outbound Sort Flow Problem Solve Department) at Amazon Fulfillment Centre