Open To Work
Gurpreet Marzara
Telus Communications
Calgary,Canada
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Team LeaderNetwork DesignerNetwork Engineer
Work Type
Full TimeContract WorkConsulting
Location Preference
On-SiteRemoteHybrid
Location:
Calgary, Canada, CACalgary, AB
Open to relocation:
Yes
2
Certification
15
Years of experience
Dynamic and results-oriented team leader with three years of experience in managing high-performing teams, enhancing workflows, and driving operational excellence. Proven expertise in leadership, team development, and performance optimization ensures alignment with company objectives while fostering a collaborative work environment. Committed to leveraging skills in team leadership, process improvement, and strategic planning to contribute significantly to the success of the orginization. Passionate about creating impactful solutions that enhance productivity and drive organizational growth.
Work History
Team Leader
3 Years- Led team to exceed service targets through effective coaching and performance management.
- Implemented process improvements that enhanced operational efficiency and customer satisfaction.
- ITSM, JIRA ticketing system trainings for the team.
- Analyzed performance metrics to drive strategic initiatives and optimize resource allocation.
- Developed and maintained team schedules to ensure efficient workflow and meet project deadlines.
Network Designer
11 Years 2 Months- Coordinated service rollout to enhance customer experience, collaborating with internal teams to ensure timely and efficient project completion.
- Participated in various workshops to enhance knowledge of emerging technologies.
- Vendor Communication: Experience working with the vendors related to device upgrades and troubleshooting of issues, and managed the communications related to Projects.
- Training & Lead: Oversaw training sessions for team members on new technology while coordinating preparations of MOPs for upcoming work initiatives.
- Assisted project teams in delivering network configurations on schedule. Supported coordination with voice services stakeholders and engineering teams. Contributed as a key member of project build teams.
- Hardware Upgrades & Maintenance: Successfully performed upgrades on multi-vendor network devices, including Alcatel and Juniper core elements, adhering to strict maintenance windows.
- Multi-Vendor Expertise: Hands-on configuration experience across diverse vendor platforms, including Juniper, Alcatel, and Cisco.
- Cross-functional Collaboration: Coordinated extensively with Planning and Designing teams, offering network optimization support, particularly during core migration networks, to effectively reduce downtime.
Network Engineer
1 Year- Responsible for WAN (wide area network) and engaging telco's and circuit owners (Verizon, A&T, Radianz, British telecom and many more regional telcos) Providing analog and digital telephony which includes call routing, quality, voice recording, interacting with end users and engaging the appropriate vendors such as DiData, Carousel, Verint, Avaya and Cisco) Supporting Firewalls, Proxy's, Load Balancers, Sniffers, Wireless, DNS, DHCP and NTP.
- Responsible for engaging different vendors and work with them to drive incidents to resolution, those vendors include (Juniper, IronPort, Infoblox) Provide the support to supporting some clients Business Partners which include their highest profit group called the SSgA (ClientsGlobal Advisors) who are considered to be the investment management arm of State Street Corporation.
- Maintenance of the Govt.Networks as as Alberta Employement &Immigration,CAMH,Alberta Health Region AHW).
- Providing the Hands & Feet support to the customers like BC Lotteries ,CPR.
Education
Bachelors - Electronics & Communication
Skills
Schedule management
Operations management
Employee evaluation
Diversity and inclusion
Regulatory compliance
Key performance indicators
Corporate social responsibility
Certification
NRS1
JNCIA
CCNA
PMP in Progress
Timeline
Team Leader
Telus Communications
02.2023 - 02.2026Read More
Network Designer
Telus Communications
12.2011 - 02.2023Read More
Network Engineer
IBM Canada Ltd
12.2010 - 12.2011Read More
Kurukshetra University
Bachelors from Electronics & Communication
Read More