Gurpreet Kaur
Surrey,BC
Summary
Dynamic professional with extensive experience in customer service and problem-solving at McDonald’s. Demonstrated expertise in managing patient scheduling and inventory control at All Care Medical Clinic. Proficient in electronic health records management, focusing on efficiency and collaboration to deliver high-quality service and operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald’s Fast-food Restaurant
Vancouver, British Columbia
07.2022 - Current
- Prepared customer orders accurately and efficiently in a fast-paced environment.
- Maintained cleanliness and organization of dining area and kitchen spaces.
- Delivered friendly service while taking customer orders at the counter.
- Collaborated with team members to ensure smooth restaurant operations during peak hours.
- Followed food safety protocols to ensure quality and compliance at all times.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
Volunteer - Medical office assistant
All Care Medical Clinic
Surrey, British Columbia
05.2025 - 07.2025
- Managed patient scheduling using electronic health record systems.
- Assisted medical staff with patient intake and documentation processes.
- Handled front desk operations including greeting patients and answering calls.
- Organized medical supplies and ensured inventory was properly maintained.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
Inbound Warehouse Associate (Contractual)
Lululemon warehouse
Delta, British Columbia
10.2024 - 01.2025
- Assisted in packaging and labeling products for shipment, ensuring all items were securely packed and correctly identified to prevent damage and shipping errors.
- Prepared packages for shipping by selecting appropriate materials and determining the most economical and reliable shipping methods based on destination, weight, and delivery timelines.
- Completed day-to-day duties accurately and efficiently, maintaining productivity standards while adhering to company policies and safety regulations.
- Collaborated with team members to ensure timely order fulfillment.
Education
Certificate of Pharmacy Assistant -
Excel Career College
Surrey10-2025
Medical Office Assistant Diploma -
Western Community College
Surrey, BC06.2025
Associate of Arts Diploma -
Alexander College
Burnaby, BC01-2024
Skills
- Customer service and support
- Time management
- Problem solving
- Patient scheduling and inventory management
- Efficiency and collaboration
- Billing and coding expertise
- Data entry and technical skills
- Medical terminology proficiency
- Electronic health records management
- Issue resolution and attention to detail
Certification
- Food Safe Level 1
- Basic Computer Program
- Standard First Aid Level C with CPR/AED
- Care Aide Course
Languages
English
Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
Volunteer - Medical office assistant
All Care Medical Clinic
05.2025 - 07.2025
Inbound Warehouse Associate (Contractual)
Lululemon warehouse
10.2024 - 01.2025
Crew Member
McDonald’s Fast-food Restaurant
07.2022 - Current
Certificate of Pharmacy Assistant -
Excel Career College
Medical Office Assistant Diploma -
Western Community College
Associate of Arts Diploma -
Alexander College