Gurpreet Kaur
Surrey
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Leela's Roti & Doubles Restaurant. Proven ability to handle cash transactions accurately while maintaining a welcoming environment. Recognized for effective team collaboration and creative merchandise displays, consistently enhancing customer satisfaction and store presentation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Store Associate
Dollarama
11.2024 - Current
- Packing and unpacking daily pallets.
- Boxing and unboxing daily shipments.
- Stocking products on shelves in compliance with presentation standards.
- Provide quality customer service.
- Operate a cash register.
- Maintain store cleanliness.
Customer Service Cashier
Leela's Roti & Doubles Restaurant
03.2023 - 09.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Algoma University
Brampton, ON08-2024
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Retail transactions processing
- Merchandise display creativity
- Team collaboration
Languages
English
Certification
- Food handler certificate
Timeline
Store Associate
Dollarama
11.2024 - Current
Customer Service Cashier
Leela's Roti & Doubles Restaurant
03.2023 - 09.2024
High School Diploma -
Algoma University