Gurpreet Kaur
Brampton,ON
Summary
Committed professional with experience in customer service and sales in the retail industry. Skilled in upselling, cross-selling, and merchandising. Highly organized and detail-oriented with excellent communication skills.
Highly organized and results-driven leader with extensive experience in warehouse operations, inventory management, and team coordination. Skilled at implementing efficient processes to ensure timely and error-free order fulfillment, maintaining high standards of safety and quality. Conscientious problem solver with solid work ethic, dedicated to optimizing workflows and enhancing team productivity.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Last Checker
Nova Pack
02.2024 - Current
- Contributed to cross-functional teams to address packaging challenges and find innovative solutions.
- Communicated ideas, updates, and feedback clearly and constructively within the team to ensure alignment and progress.
- Demonstrated flexibility in adapting to changing project requirements and timelines while maintaining a positive attitude and supporting team cohesion.
- Took ownership of assigned tasks, met deadlines, and ensured quality standards were upheld, contributing to
- Supported team members by offering assistance, sharing knowledge, and fostering a collaborative and supportive work environment.
Actively participated in team discussions and provided input for process improvements and optimization to
ehna overall team performance.
Sales Associate
Zara
12.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Education
Diploma - Personal Support Worker
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON03.2025
Diploma - Food Service Worker
Thompson Career College of Health And Science
Mississauga, ON05.2024
Skills
- Customer service
- Money handling
- Accuracy and precision
- Error detection
- Teamwork and collaboration
- Time management
- Problem-solving skills
Languages
English
Native or Bilingual
Hindi
Full Professional
Punjabi
Native or Bilingual
Certification
First Aid $ CPR
Safety in the workplace
Timeline
Last Checker
Nova Pack
02.2024 - Current
Sales Associate
Zara
12.2023 - 02.2024
Diploma - Personal Support Worker
Conestoga College Institute of Technology And Advanced Learning
Diploma - Food Service Worker
Thompson Career College of Health And Science
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