Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gurpreet Kaur

Surrey

Summary

Dynamic Barista Shift Supervisor at Blenz Coffee, recognized for mastering latte art and enhancing customer experiences through attentive service. Successfully trained and led a team, optimizing staffing and cash handling processes, while consistently promoting sales. Committed to maintaining cleanliness and delivering high-quality beverages swiftly, fostering strong customer relationships.

Overview

2
2
years of professional experience

Work History

Barista Shift Supervisor

Blenz Coffee
09.2023 - Current
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Prepared and served high-quality espresso-based beverages, with a strong focus on creating visually appealing latte art.
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.

Education

Associate of Arts -

University Canada West
Vancouver
04-2025

Skills

  • Latte art mastery
  • Milk steaming and texturing
  • Drink preparation speed
  • Cleanliness maintenance
  • Sales promotion
  • POS system operation
  • Cash handling

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Barista Shift Supervisor

Blenz Coffee
09.2023 - Current

Associate of Arts -

University Canada West
Gurpreet Kaur