Gurpreet Kaur
Nepean,ON
Summary
Medical Office Assistant with extensive experience at Ratya Family Medical Centre, specializing in records management and patient care. Proven ability to coordinate schedules and maintain data confidentiality while delivering exceptional customer service. Strong problem-solving skills contribute to enhanced operational efficiency and increased patient satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Ratya Family Medical Centre
Ottawa, Ontario
02.2025 - Current
- Executed bookkeeping tasks, preparing and dispatching financial statements and bills.
- Ensured confidentiality of patient information by managing and securing medical records.
- Greeted patients, assessed visit purposes, and directed them to appropriate staff.
- Coordinated scheduling of tests, lab work, and x-rays per physician orders.
- Managed patient appointments, handled incoming calls, and addressed inquiries.
Team Member
A&W
Ottawa, Ontario
01.2024 - 08.2024
- Maintained a clean and organized work area throughout shift.
- Provided customer service support to ensure satisfaction.
- Developed positive customer relationships through friendly greeting and excellent service.
Laboratory Analyst
Chandigarh Medical laboratory
UNA , HIMACHAL PRADESH
01.2019 - 10.2020
- Inspected incoming raw materials to ensure compliance with quality standards.
- Supported cleanliness and health standards for safe and effective sample analysis.
- Participated in lab meetings to contribute to research discussions.
- Developed quality control systems for monitoring laboratory process performance.
Tutor, Special Needs Students
FITTESTPOST
UNA, HIMACHAL PRADESH
04.2016 - 03.2017
- Delivered individualized instruction tailored to meet unique student needs.
- Implemented curricula to enhance subject matter knowledge among students.
- Coordinated with parents and teachers to address specific student requirements.
- Reviewed class materials and facilitated discussions on reading assignments to improve comprehension.
Education
Diploma - CULINARY SKILLS PROGRAM
Centennial College of Applied Arts And Technology
Scarborough, None12-2024
Diploma - EVENT MANAGEMENT
St. Clair College of Applied Arts And Technology
Windsor, None12-2023
Skills
- Records management and organization
- Time management and scheduling
- Data confidentiality and security
- Team collaboration and support
- Financial record maintenance
- Patient care and assessment
- Problem-solving strategies
- Customer service excellence
- Risk assessment and mitigation
- Front desk operations
- Multitasking proficiency
Certification
- WHMIS
- FIRST AID CERTIFICATION
- SMART SERVE CERTIFICATION
- FOOD HANDLER CERTIFICATION
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Timeline
Medical Office Assistant
Ratya Family Medical Centre
02.2025 - Current
Team Member
A&W
01.2024 - 08.2024
Laboratory Analyst
Chandigarh Medical laboratory
01.2019 - 10.2020
Tutor, Special Needs Students
FITTESTPOST
04.2016 - 03.2017
Diploma - CULINARY SKILLS PROGRAM
Centennial College of Applied Arts And Technology
Diploma - EVENT MANAGEMENT
St. Clair College of Applied Arts And Technology
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