Gurpreet Kaur
Kitchener,ON
Summary
Experienced Store Supervisor with strong background in retail management, merchandising, and customer service. Possess strong communication skills for dealing with staff and customers alike. In previous roles, implemented initiatives that improved operational efficiency and boosted customer satisfaction. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
8
8
years of professional experience
Work History
Store Supervisor
Hero Certified Burgers
Toronto, Ontario
08.2023 - 03.2025
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
- Counted and balanced registers.
- Recorded quantities of damaged, faulty or expired items in product reports.
- Mentored newly hired staff in upselling techniques to improve sales.
- Directed daily operations including scheduling shifts for store personnel.
- Hired and trained new food service personnel to maintain high productivity levels of staff.
- Oversaw food preparation, production and presentation according to quality standards.
Receptionist
Red Maple
Surrey, British Columbia
01.2019 - 06.2019
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Composed and prepared routine correspondence, letters and reports with job-related software.
- Kept updated records of office expenses and costs, assisting with budget tracking.
- Managed company database and ensured the accuracy of contact information.
Crew Member
Wendys
Coquitlam, British Columbia
10.2016 - 12.2018
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Restocked kitchen supplies including food products and utensils.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Safely operated ovens, grills, and other kitchen equipment to minimize accidents.
- Followed company security procedures for handling large sums of money.
Education
Bachelor of Science in Nursing - Nursing
Chitkara University
Rajpura, Punjab01-2023
High School Diploma -
Delhi Public School
Amritsar05-2016
Skills
- Team leadership
- Financial transactions
- Stock management
- Food safety
- Cash handling
- Customer service
- Communication skills
- Time management
Timeline
Store Supervisor
Hero Certified Burgers
08.2023 - 03.2025
Receptionist
Red Maple
01.2019 - 06.2019
Crew Member
Wendys
10.2016 - 12.2018
Bachelor of Science in Nursing - Nursing
Chitkara University
High School Diploma -
Delhi Public School
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