Gurpreet Kaur
Dawson Creek,BC
Summary
Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
McDonalds
Dawson Creek, British Columbia
07.2023 - Current
- Assisted in food preparation, including chopping vegetables, assembling sandwiches, and blending beverages, while adhering to strict food safety and sanitation standards.
- Delivered high-quality customer service in a fast-paced environment, ensuring orders were completed accurately and on time.
- Followed food safety guidelines to maintain cleanliness and hygiene in the kitchen and dining areas.
- Operated kitchen equipment such as grills, fryers, and blenders, ensuring safe and efficient use.
- Managed the cash register and handled customer payments, ensuring accurate transactions, and providing change when necessary.
- Collaborated with team members to ensure efficient service during busy hours, and maintained a positive working environment.
Customer Service Representative
Walmart Canada
Dawson Creek, British Columbia
07.2022 - 03.2024
- Maintained high standards of cleanliness and safety by ensuring customer service areas were tidy and free of hazards, in line with health and safety policies.
- Collaborated with a team to handle customer inquiries and resolve complaints, ensuring accurate service and a positive customer experience in a busy environment.
- Assisted with inventory control and restocking, ensuring product availability, and maintaining an organized work area.
- Demonstrated excellent communication skills, answering questions, providing product recommendations, and assisting customers with purchases and returns.
- Processed transactions efficiently and accurately, maintaining a high level of accuracy in cash handling, register operations, and refund processes.
- Supported team operations during peak hours, ensuring smooth service delivery, and customer satisfaction.
Education
Associate of Arts - Psychology
Northern Lights College
Dawson Creek, BC05-2024
Skills
- Food Safety
- Sanitation Procedures
- Food Preparation
- Portion Control
- Customer Service
- Team Collaboration
- Multitasking
- Attention to Detail
Certification
- FOODSAFE
- First Aid
Timeline
Crew Member
McDonalds
07.2023 - Current
Customer Service Representative
Walmart Canada
07.2022 - 03.2024
Associate of Arts - Psychology
Northern Lights College
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