Gurpreet Kaur
Montreal,Quebec
Summary
Dedicated Customer Care Representative with a track record of elevating customer satisfaction at Nails Bar and Spa. Expert in handling high call volumes and resolving customer inquiries efficiently. Skilled in data entry and customer relations, consistently achieving positive outcomes through proactive problem resolution. Demonstrates exceptional customer service and communication abilities.
Overview
2
2
years of professional experience
Work History
Customer Care Representative
Nails Bar and Spa
12.2022 - 12.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
Education
Secretarial Studies - Business Management
Cestar College
Longueuil, QCSkills
- Customer service
- Inbound customer service
- Data entry
- Call center experience
- Problem resolution
- Payment processing
- Customer relations
Languages
English
Elementary
Timeline
Customer Care Representative
Nails Bar and Spa
12.2022 - 12.2024
Secretarial Studies - Business Management
Cestar College
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