Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Gurpreet Kaur

Gurpreet Kaur

Edmonton,Alberta

Summary

As a dedicated RN with a diverse background in healthcare, retail management, and customer service, I am committed to leveraging my comprehensive skills in clinical care, patient advocacy, and interdisciplinary collaboration. My goal is to secure a Registered Nurse position within a forward-thinking healthcare facility, where I can contribute to enhanced patient outcomes and operational excellence while continuing to grow professionally in a supportive and challenging environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

REGISTERED NURSE

Mohandai Oswal Hospital
01.2022 - 05.2022
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.

Customer Service Manager

Telus, Inc.
07.2019 - Current
  • Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Followed through with client requests to resolve problems.
  • Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.

Education

Nursing Specialization - Nursing Studies

College of Registered Nurses of Alberta

Skills

  • Licensed RN
  • Patient care planning
  • Direct Patient Care
  • Patient Assessment
  • Nursing staff leadership
  • Strong Clinical Judgment
  • Team Coordination
  • Patient Management
  • Patient and family advocacy
  • Geriatric Nursing
  • Patient Monitoring
  • Chronic Disease Management

Certification

1. Active RN License- CARNA 2024

2. BLS-CPR valid certificate

3. Valid Class 5 Advance Driver's License

4.First Aide and CPR certified

5.Alberta Security Guard Training License

Languages

English
Full Professional
Punjabi
Full Professional

Timeline

REGISTERED NURSE

Mohandai Oswal Hospital
01.2022 - 05.2022

Customer Service Manager

Telus, Inc.
07.2019 - Current

Nursing Specialization - Nursing Studies

College of Registered Nurses of Alberta
Gurpreet Kaur