Gurpreet Kaur
Edmonton,AB
Summary
To obtain a position in the food industry where I can fully utilize my knowledge and skills towards the welfare and development of the organization.
Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management and inventory coordination. Proven history of innovative management and detail-oriented work.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
National Sweets & Restaurant
02.2023 - 04.2024
- Supervise and co-ordinate activities of staff who prepare and portion food
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Maintained health and food safety standards at all stages, from storage through delivery.
Food Counter Attendant/Head Cashier
National Sweets & Restaurant
10.2022 - 01.2023
- Keep records of the quantities of food used
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
- Greeted customers with smile and provided helpful suggestions.
- Displayed strong multitasking abilities while managing multiple orders simultaneously during busy periods without compromising quality or efficiency.
- Reconciled cash drawer and corrected any errors.
Customer Service Representative/ Cashier
Vancouver Cloth House
05.2022 - 09.2022
- Greet and direct all guests arriving at Wooden Sticks at the Front Desk.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Crew Member
Burger King
04.2021 - 03.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
Education
Advanced Project Management & Strategic Leadership -
Lambton College
Mississauga, Ontario12.2023
Bachelor of Computer Applications -
Guru Har Rai Sahib College
Hoshiarpur, India09.2020
Skills
- Microsoft office/ outlook
- Challenges acceptable
- Staff Supervision
- Kitchen staff coordination
- Employee Scheduling
- Food presentation
- Fine-dining expertise
- Staff Leadership
- Food Preparation
- Food Safety Compliance
- Inventory Management
- Employee Development
Languages
English
Full Professional
Certification
- Food Handler Certificate
Timeline
Food Service Supervisor
National Sweets & Restaurant
02.2023 - 04.2024
Food Counter Attendant/Head Cashier
National Sweets & Restaurant
10.2022 - 01.2023
Customer Service Representative/ Cashier
Vancouver Cloth House
05.2022 - 09.2022
Crew Member
Burger King
04.2021 - 03.2022
Advanced Project Management & Strategic Leadership -
Lambton College
Bachelor of Computer Applications -
Guru Har Rai Sahib College
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