Hi, I’m
Gurpreet Kaur
Kitchener,ON
Summary
Versatile Medical administrative professional with 2 years of experience and Detail-oriented Dental Surgeon with well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Track care.
Overview
7
years of professional experience
1
Certification
3
Languages
Work History
Burger King
Shift Coordinator
09.2022 - Current
Job overview
- Evaluated ongoing employee training requirements based on observed performance gaps and coordinated delivery of necessary training programs to address identified needs.
- Successfully managed conflicts among staff members, resulting in improved morale and reduced workplace tension.
- Trained new employees and delegated daily tasks and responsibilities.
- Contributed to positive work environment by fostering team-oriented atmosphere that encouraged collaboration and mutual support among employees.
- Monitored and improved performance of teams and individual employees.
Fortis Hospital
Assistant Supervisor in Medical Administration
08.2018 - 03.2021
Job overview
- Handled sensitive patient information with confidentiality, adhering to HIPAA guidelines at all times.
- Assisted physicians in coordinating care plans by maintaining accurate records of treatment progress notes and diagnostic results.
- Ensured compliance with healthcare regulations through meticulous record-keeping and documentation practices.
- Reduced wait times for patients by optimizing appointment scheduling methods.
- Entered and scanned patient history, current medical conditions and medications into EHR system(TRACK CARE).
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Scanned and uploaded medical records into electronic medical records system.
- Followed up with medical staff regarding missing information in patient records.
- Transcribed and entered patient medical information into electronic medical records systems (TRACK CARE).
Aggarwal Dental Clinic
Dentist
01.2017 - 01.2018
Job overview
- Interpreted X-rays to make accurate diagnoses and treatment decisions.
- Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
- Completed consultations with patients for treatment plan.
- Implemented infection control protocols to maintain safe and sanitary environment for both staff and patients.
- Improved patient satisfaction by providing thorough dental examinations and personalized treatment plans.
- Managed dental emergencies promptly, addressing acute pain and preventing further complications.
- Assessed patient needs and developed treatment plans for restorative work.
- Built long-lasting relationships with patients by consistently providing high-quality care tailored to individual needs.
- Participated in continuing education opportunities to stay current on industry trends and advancements in dentistry techniques.
- Extracted teeth, performed root canals, and filled cavities with dedication to pain management.
- Provided preventive care with regular checkups, educating patients on proper oral hygiene habits.
Education
Conestoga College Institute of Technology And Advanced LearningKitchener, ON
Healthcare Administration And Service Management from Business Management
08.2022
Sri Sukhmani Dental College And Hospital Punjab, India
Bachelor of Dental Surgery from Dental Sciences
12.2018
Skills
- Multitasking proficiency
- Workplace Safety
- Scheduling and Planning
- Decision-making capabilities
- Staff Training and Development
- Team Development
- Cash Handling
Languages
English
Full Professional
Punjabi
Native or Bilingual
Certification
- NDAEB - Part-1 Cleared
- First Aid/CPR Certified- American Health association(eCard Code-17550610583)
- Medical Terminology certification completed from Udemy
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteImportant To Me
Company CultureCareer advancementSoftware
Track care
Microsoft office-Excel, Microsoft word
Timeline
Shift Coordinator
Burger King
09.2022 - Current
Assistant Supervisor in Medical Administration
Fortis Hospital
08.2018 - 03.2021
Dentist
Aggarwal Dental Clinic
01.2017 - 01.2018
Conestoga College Institute of Technology And Advanced Learning
Healthcare Administration And Service Management from Business Management
Sri Sukhmani Dental College And Hospital
Bachelor of Dental Surgery from Dental Sciences
Similar Profiles
Md Bipul AliMd Bipul Ali
Assistant Manager at King Food AB (Burger King)Assistant Manager at King Food AB (Burger King)
Bryce GladueBryce Gladue
Assistant Manager at Burger King Londonderry (King MG Kitch inc)Assistant Manager at Burger King Londonderry (King MG Kitch inc)
Channay MoreheadChannay Morehead
Shift Manager at Burger KingShift Manager at Burger King