Gurpreet Kaur
Brampton,ON
Summary
Strong and analytical thinker seeking a customer service representative to improve the workflow and processes in a workplace setting through the application of Four years of customer service experience and excellent communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
02.2023 - 10.2023
- Greet people as they come into the office
- Answer clients' questions
- Plan and schedule appointments
- Follow up on no-show or cancellation appointments
- Balance daily deposits and process payments
- Enter patient information and organize data
- Customer service, multitasking, and prioritizing.
Supervisor
Tim Hortons
06.2019 - 01.2023
- Securing cash drawer
- Communicate effectively with customers and team members
- Entering sales data
- Handling questions and concerns with speed and professionalism.
Education
Business Management -
Humber College
Etobicoke, Ontario08.2020
Skills
- Accurate Data Entry
- Proficient in Microsoft Word, Excel, PowerPoint, Access
- Conversant with internet application and usage
- Strong analytical skills
- Cheerful outlook and open to learning
- Energetic, confident, hardworking and collaborator
- Initiative-taking and Adaptive learner
- Possesses leadership and time management skills
- Calm and clear communicator
- Strong interpersonal and communication skills
- Seeks for customer satisfaction by providing quality work
- Ability to multitask, prioritize and meet deadlines efficiently
- Time Management
- Customer and client relations
Accomplishments
- Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Full Professional
Certification
- Certified Food Handler- Canada Certificate, Serve Safe International - 2022-02-07 to 2027-02-07
- Certified Emergency First Aid with CPR-B, Lifesaving Society - 2025-12-24
Timeline
Receptionist
02.2023 - 10.2023
Supervisor
Tim Hortons
06.2019 - 01.2023
Business Management -
Humber College
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