Gurpreet Kaur
Vancouver,BC
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Hostess
Host
05.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Used cash registers and credit card machines to cash out customers.
- Delivered pick-up and curbside orders to guests.
- Relayed guest comments or suggestions to manager on duty for further action.
Tutor
Home
02.2022 - 01.2023
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Developed student confidence through positive reinforcement strategies.
- Met with parents to discuss student progress and address concerns.
Volunteer
Gurudwara
01.2019 - 02.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
Education
Bechelor Of Commerce - Commerce
Pt Mohan Lal Sd College For Women
Gurdaspur, Punjab , India07.2022
High School - Commerce
Pt. Mohan Lal Sd College For Women
Gurdaspur, Punjab05.2021
Skills
- Check Payment Processing
- Special Dietary Requirements
- Reservation Documentation
- Seating Assignment Preparation
- Phone Inquiries
- Dining Reservations
- Wheelchair Support
- Menu Memorization
- To-Go Order Preparation
- Table Setting Arrangements
- Table Bussing
- Bill Computation
- Guest Accommodations
- Dining Room Monitoring
- Guest Satisfaction
- Cleaning and Sanitation
- Hospitality and Accommodation
Languages
Punjabi
Full Professional
English
Elementary
Timeline
Hostess
Host
05.2023 - Current
Tutor
Home
02.2022 - 01.2023
Volunteer
Gurudwara
01.2019 - 02.2022
Bechelor Of Commerce - Commerce
Pt Mohan Lal Sd College For Women
High School - Commerce
Pt. Mohan Lal Sd College For Women
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