Gurpreet Kaur
Vancouver,BC
Summary
- Customer-focused candidate is eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements, and payments. Trainable and committed to creating a warm and inviting atmosphere.
- Energetic Hostess with exceptional experience-enhancing customer experiences in a service setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
5
5
years of professional experience
Work History
Hostess
Dennys Resturant
04.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Answered phone calls to take orders, give information and document reservations.
- Delivered pick-up and curbside orders to guests.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Used cash registers and credit card machines to cash out customers.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
Tutor
Home
01.2022 - 01.2023
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Developed student confidence through positive reinforcement strategies.
- Met with parents to discuss student progress and address concerns.
Volunteer Worker
Gurudwara
01.2019 - 01.2022
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Cleaned and straightened work areas to maximize productivity and safety.
- Performed general housekeeping and cleaning tasks.
- Gathered, organized and input information into digital database.
Education
BBA - Commerce And Business Administration
Pt Mohan Lal Sd College For Women
Gurdaspur , India 07.2022
High School Diploma -
Pt Mohan Lal Sd College For Women
Gurdaspur ,India 05.2019
Skills
- Seating Assignment Preparation
- Reservation Documentation
- Phone Inquiries
- High-Volume Dining
- Bill Computation
- Kitchen Staff Management
- Wheelchair Support
- Waiting Tables
Additional Information
I know different languages like English, Punjabi, and Hindi
Timeline
Hostess
Dennys Resturant
04.2023 - Current
Tutor
Home
01.2022 - 01.2023
Volunteer Worker
Gurudwara
01.2019 - 01.2022
BBA - Commerce And Business Administration
Pt Mohan Lal Sd College For Women
High School Diploma -
Pt Mohan Lal Sd College For Women
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