Gurpreet Kaur
Winnipeg,MB
Summary
Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.
Overview
1
1
year of professional experience
Work History
Crew Trainer
MacDonald
Selkirk , MB
02.2022 - Current
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety and customer service.
General Assistant
Jason Gill
Selkirk , MB
10.2021 - 02.2022
- Transferred telephone calls to appropriate staff members to expedite customer service.
- Created letter templates in Software for correspondence and requests.
- Sorted and distributed incoming mail and coordinated departmental package pickup and delivery.
- Completed large photocopying and shredding jobs and reported faulty machinery and equipment to vendor.
- Registered office visitors, issued temporary badges and directed to lobby waiting area.
Education
Diploma In Accounting And Payroll Administration -
Robertson College Winn
05.2022
B.Com - Commerce
Khalsa College
Chandigarh 2018
High School
2014
Skills
- Team Exercises
- Tool Preparation
- Course Optimization
- Policies and Procedures
- Verbal and Written Communication
- Customer Service
- Crew Monitoring
- Food Safety
- Team Leadership
- Crew Assistance
Timeline
Crew Trainer
MacDonald
02.2022 - Current
General Assistant
Jason Gill
10.2021 - 02.2022
Diploma In Accounting And Payroll Administration -
Robertson College Winn
B.Com - Commerce
Khalsa College
High School
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