Gurpreet dhillon
BRAMPTON,ON
Overview
3
3
Languages
11
11
years of professional experience
Work History
Receptionist
JMD Express
Orangeville, Ontario
04.2021 - 10.2021
- Welcomed visitors at reception, creating friendly first impression for clients. and clients warmly upon arrival at JMD Express.
- Managed incoming calls, directing inquiries to appropriate departments efficiently.
- Scheduled and confirmed appointments.
- Coordinated and organized appointments and meeting room availability to streamline staff scheduling. for staff and coordinated meeting room availability daily.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Updated and recorded customer or client information to maintain accounts.
- Provided comprehensive administrative support by managing correspondence, filing documents, and performing scanning and copying tasks.
Supervisor
A and W RESTAURANT
Brampton, Ontario
10.2012 - 09.2014
- Supervised daily operations and ensured compliance with health and safety standards.
- Coordinated staff schedules to meet peak service demands and optimize workflow efficiency.
- Trained and mentored new staff on customer service protocols and restaurant procedures.
- Resolved customer complaints promptly to enhance guest satisfaction and retention efforts.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Managed inventory levels and ordered supplies to maintain stock availability for service.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Packer Associate
Mars international
bolton
12.2010 - 12.2011
- Inspected items for defects before packaging to uphold standards.
- Packaged products accurately for shipping to ensure quality control.
- Operated packaging machinery to maintain efficient workflow.
- Maintained clean and organized workstations to promote safety.
Education
Diploma Program - Medical Office Adminstrator
Canadian College Of Business,Science &Technologyo
Brampton, ON11-2026
Some College (No Degree) - Human Resources Management
Cambrian College of Applied Arts And Technology
North York 12-2010
Bachelor of Arts -
Government College
Hoshiarpur, Punjab,India04-2007
Skills
- Medical office management
- Office administration
- Record management
- Calendar management
- Customer service
- Team collaboration
- Communication skills
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Receptionist
JMD Express
04.2021 - 10.2021
Supervisor
A and W RESTAURANT
10.2012 - 09.2014
Packer Associate
Mars international
12.2010 - 12.2011
Diploma Program - Medical Office Adminstrator
Canadian College Of Business,Science &Technologyo
Some College (No Degree) - Human Resources Management
Cambrian College of Applied Arts And Technology
Bachelor of Arts -
Government College