GURPREET .
Toronto,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
4
4
years of professional experience
Work History
Restaurant Food Server
LOH PIZZA'S
SIRSA
02.2021 - 01.2024
- Enhanced customer satisfaction by providing attentive service and anticipating dining needs.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Efficiently managed multiple tables, prioritizing tasks to deliver timely and accurate orders.
- Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
- Handled guest complaints professionally, resolving issues promptly to maintain positive dining experiences.
- Participated in team meetings, contributing ideas for improving overall restaurant operations and performance metrics.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Computer Support Technician
NEW GLOBAL INSTITUTE OF COMPUTER
SIRSA INDIA
05.2020 - 02.2021
- Enhanced system performance by troubleshooting hardware and software issues, and implementing efficient solutions.
- Provided exceptional customer service, resolving technical problems for end-users via phone, email, and in-person consultations.
- Streamlined IT processes by developing and maintaining comprehensive documentation of policies, procedures, and user guides.
- Reduced downtime through proactive maintenance of computer systems, including updates, patches, and virus protection measures.
Education
DIPLOMA IN COMPUTTINFG SUPPORT - Computer Science
FCMT
Brampton, ON03.2026
Skills
- Guest Relations
- Food Preparation
- Seating arrangements
- Table Setting
- Clear Communication
- Cleanliness standards
- Foreign language skills
- Order Management
- Quality Control
- Multitasking
- Cleaning and sanitizing
- Time Management
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Restaurant Food Server
LOH PIZZA'S
02.2021 - 01.2024
Computer Support Technician
NEW GLOBAL INSTITUTE OF COMPUTER
05.2020 - 02.2021
DIPLOMA IN COMPUTTINFG SUPPORT - Computer Science
FCMT