Results-driven freight broker with expertise in shipment coordination, customs clearance, and customer relationship management. Proficient in resolving shipment issues and optimizing logistics for enhanced client satisfaction.
Overview
15
15
years of professional experience
Work History
Freight Broker
Plasma Carriers
Mississauga, Ontario
11.2018 - 03.2025
Built relationships with clients to understand their shipping needs.
Managed freight logistics and coordinated shipments with carriers.
Negotiated rates and terms with transport providers for optimal service.
Maintained detailed records of shipments and client communications.
Resolved shipment issues and provided timely updates to clients.
Tracked reefer shipments, including matching POs, piece count, temperature setting, and paperwork for customs.
Sent paperwork in a timely manner for ACE/ACI Customs clearance.
Resolved any breakdowns when shipments are enroute, including negotiating the best rate for service calls.
Quoted customers after a through market research.
Cold called new customers to increase profits.
Organized shipments based on priority level and estimated time of arrival.
Tracked shipment progress using GPS technology or other tracking systems.
Conducted regular reviews of freight rates for existing clients as well as potential ones.
Owner operator
Trasnsforce(TFI)
Mississauga, Ontario
03.2012 - 11.2019
Managed daily operations of transportation and logistics services.
Oversaw fleet coordination and scheduling for timely deliveries.
maintaned fleet of 4 trucks including driver hiring and safety.
Good safety record with TFI, no accidents or damage to property.
worked with Ford Oakville and other big auto part companies
Schedule drivers routes based on hours of service.
Meet critical Auto parts deadlines for pickups and deliveries.
Cover last minute loads including weekends.
Worked well with dispatchers to communicate route and schedule changes.
AZ Driver
Purolator Courier
Etobicoke, Ontario
03.2010 - 08.2012
Inspected vehicles daily to ensure safe and compliant operation before trips.
Communicated with dispatchers regarding route changes and delivery issues promptly.
Cover critical courier routes from Airports and other locations
Worked night shift.
Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Kept accurate logs of all deliveries and trips.
Determined optimal routes based on GPS application information and knowledge of local routes.
Loaded and unloaded vehicles at distribution center and delivery address.