Gurpartap Singh
Turlock,CA
Summary
Dynamic Dispatcher with proven expertise at Chhokar Transport Inc, excelling in customer service and data entry. Adept at managing high-stress situations while ensuring timely delivery of goods. Recognized for enhancing operational efficiency through effective communication and problem-solving skills, contributing to improved service response times and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Dispatcher
Chhokar Transport Inc
10.2021 - Current
- Monitored communication channels to coordinate timely responses to service requests.
- Assisted in dispatching vehicles efficiently to ensure prompt service delivery.
- Learned navigation systems and software for effective route planning.
- Supported team by documenting incident reports and maintaining accurate records.
- Collaborated with drivers to relay instructions and updates on job status.
- Adapted quickly to changing priorities and emergency situations in a fast-paced environment.
- Participated in training sessions to enhance operational knowledge and skills.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Negotiated with vendors for better rates on communication equipment, improving budget efficiency.
Truck Driver
Chhokar Transport Inc
10.2021 - Current
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Communicated effectively with dispatch to optimize route planning and scheduling.
- Implemented safety protocols to minimize risks during transportation operations.
Education
High School Diploma -
Central Valley High School
Ceres, CA06.2016
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Time management
- Prioritizing calls
- Problem-solving
- Customer relations
- Schedule management
- Customer relationship management
- Multitasking and organization
- Team collaboration
- Verbal and written communication
- Excellent communication
- Customer request management
Languages
English, Punjabi, Hindj, urdu
Full Professional
Timeline
Dispatcher
Chhokar Transport Inc
10.2021 - Current
Truck Driver
Chhokar Transport Inc
10.2021 - Current
High School Diploma -
Central Valley High School
Similar Profiles
Amani ChhokarAmani Chhokar
Events Executive & Lash Technician at Amani Chhokar EventsEvents Executive & Lash Technician at Amani Chhokar Events
Samantha RodriguezSamantha Rodriguez
Insurance Specialist at Chhokar ClinicInsurance Specialist at Chhokar Clinic
Ranjit SinghRanjit Singh
Delivery Driver HC truck at Auswide Transport and Apex TransportDelivery Driver HC truck at Auswide Transport and Apex Transport
Tanner GerhartTanner Gerhart
Grocery Clerk/Sales Associate/Cashier at Mammoth Lakes Grocery OutletGrocery Clerk/Sales Associate/Cashier at Mammoth Lakes Grocery Outlet
George GiolettiGeorge Gioletti
Dairy Farm Laborer at Robert Gioletti & Son'sDairy Farm Laborer at Robert Gioletti & Son's