Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

GURPAL Sihra

Guelph,ON

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Winners Merchants Inc.
Guelph, Ontario
04.2019 - Current
  • Managed customer issues with efficiency and prompt response.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered inbound calls, chats and emails to facilitate customer service.

Financial Advisor(Part Time)

World Financial Group
Guelph, Ontario
01.2024 - Current
  • Attended continuing education seminars to stay abreast of changes in the industry regulations and best practices.
  • Communicated regularly with clients via phone, email, or video conferencing regarding their financial matters.
  • Analyzed potential investments such as stocks, bonds, mutual funds, real estate and insurance products for clients.

Education

Associate of Science - Mechanical Engineering

GNDEC
India
08-2009

Skills

  • Time Management
  • Excellent Communication
  • Relationship Building
  • Dependable and Responsible
  • Decision-Making

Languages

English
Professional
Punjabi
Professional
Hindi
Professional

Certification

  • HLLQP

Timeline

Financial Advisor(Part Time)

World Financial Group
01.2024 - Current

Customer Service Representative

Winners Merchants Inc.
04.2019 - Current

Associate of Science - Mechanical Engineering

GNDEC

Similar Profiles

CREATE PROFILE
GURPAL Sihra