Summary
Overview
Work History
Education
Skills
Availability
Volunteer Experience
Languages
Certification
References
Timeline
Generic

GURPAKH GILL

Winnipeg,Canada

Summary

Dynamic and results-oriented professional with a proven track record at Concordia Village, where I excelled in delivering exceptional customer service and managing high-volume workloads efficiently. Skilled in using CRM software and fostering teamwork, I consistently enhanced guest experiences and operational workflow. Renowned for outstanding communication and problem-solving abilities, I thrive in fast-paced environments. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Car Salesman

Vickar Ford
Winnipeg, Manitoba
02.2025 - 05.2025
  • Assisted customers in selecting vehicles based on needs and preferences.
  • Conducted vehicle demonstrations to showcase features and benefits effectively.
  • Maintained knowledge of inventory to provide accurate information to clients.
  • Collaborated with finance team to explain financing options and terms clearly.
  • Managed paperwork for vehicle sales, including contracts and registrations efficiently.
  • Resolved customer inquiries and concerns promptly to ensure satisfaction.
  • Greeted customers in a friendly and professional manner.

Server

Concordia Village
Winnipeg, Canada
01.2023 - 01.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Dispatcher

Black River Logistics LTD
Winnipeg, Canada
05.2024 - 09.2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.

Education

High School Diploma -

Maples Collegiate
Winnipeg, MB
06.2023

Skills

  • Communication Skills
  • Phone Skills
  • Computer Skills
  • Time Management
  • Problem-Solving & Adaptability
  • Handling Pressure
  • Customer Service
  • Teamwork & Collaboration
  • Guest engagement
  • Safe food handling
  • Team collaboration
  • Supply restocking
  • Financing options
  • Sales strategies
  • Effective communication
  • Last minute Decision making

Availability

Available for full-time roles with flexible hours. Able to adjust to varying shifts, including evenings and weekends, depending on job requirements.

Volunteer Experience

Used strong interpersonal communication skills to convey information to others., Assisted with special events and programs., Supported engaging, fun, and smooth-running events by helping with organization and planning.

Languages

  • English, Native or Bilingual
  • Punjabi, Native or Bilingual

Certification

  • Manitoba Security License, expiry date Sept.2,2026

References

References available upon request.

Timeline

Car Salesman

Vickar Ford
02.2025 - 05.2025

Dispatcher

Black River Logistics LTD
05.2024 - 09.2024

Server

Concordia Village
01.2023 - 01.2025

High School Diploma -

Maples Collegiate

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