Gurnoor Kaur Bhullar
Brampton,ON
Summary
Experienced in providing exceptional customer service as both a coffee shop crew member and a grocery store cashier. At the coffee shop, I excelled in preparing quality beverages, handling transactions, and maintaining a clean environment, while consistently receiving positive feedback. Currently, as a grocery store cashier, I efficiently manage cash transactions, address customer inquiries, and ensure a welcoming checkout experience, contributing to high customer satisfaction and improved efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Sarangan’s No Frills
295 Queen St E
11.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Crew Member
Baristas Coffee Company
Moga, Punjab India
01.2023 - 08.2023
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
Office Administration And Health Services -
Sheridan College
Mississauga, ONSkills
- Flexible Schedule
- Food Preparation
- Customer Engagement
- Customer Service
- Order Management
- Safe Food Handling
- Drive-Thru Operations
- Complex Problem-Solving
- Table setting knowledge
- Verbal and written communication
- Performance Improvement
- Cash Handling
- Integrity and Honesty
Languages
English
Hindi
Punjabi
Certification
- Certified Nail Technician, Nails by Evaan
- Certified Makeup Artist , HM Salon
References
Mr. Rahul Patel
Supervisor
Tikka Junction
Timeline
Cashier
Sarangan’s No Frills
11.2023 - Current
Crew Member
Baristas Coffee Company
01.2023 - 08.2023
Office Administration And Health Services -
Sheridan College