Gurnoor Toor
Edmonton,AB
Summary
Proven track record in enhancing customer satisfaction and streamlining operations at Tasty Pizza & Donair, showcasing exceptional customer service and time management skills. Leveraged creative thinking to increase retail sales, demonstrating a cooperative attitude and a commitment to maintaining high hygiene standards. Achieved significant improvements in efficiency and customer loyalty through innovative merchandising and empathetic customer interactions. Dedicated Salon Manager with experience in industry. Expertise in business development and marketing. Collaborative team player excels in fast-paced environments. Receptionist, approaches each situation with alertness, compassion and concern. Continually followed procedures to maintain safety, documentation, and meet legal requirements.
Overview
2
2
years of professional experience
Work History
Cashier
Tasty Pizza & Donair
12.2023 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Made requested menu items, prepared drinks
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Part Time, Office Admin
6612806 Canada Inc.
09.2023 - 04.2024
- Provided administrative support by maintaining an organized filing system for important office documents and records.
- Managed administrative tasks such as filing, scheduling appointments, and answering phone calls to ensure smooth office operations.
- Supported administrative tasks such as filing, data entry, and document preparation, streamlining office operations.
General Management
BE Beauty Salon & Spa
02.2022 - 09.2023
- Managed budget implementations, employee reviews, Social media brand awareness
- Fostered positive work environment and high employee satisfaction.
- Increased retail sales through strategic merchandising, product education, and upselling techniques during appointments.
- Resolved customer problems and complaints.
- Provided and completed services as Hair coloring, Hair dying, Wax session as one on one session's with customers
- Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
- Inventoried products and supplies and kept products within optimal levels to meet shampooing, retail corner and hairdresser needs.
Education
High School Diploma -
W.P Wagner High School
Edmonton06.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Time management skills
- Merchandise Restocking
- Creative Thinking
- Cooperative Attitude
- Retail Operations
- Ability to Lift 40 pounds
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Professional Working
French
Limited Working
Cosmetic Applications
- Practicing cosmetic applications on myself & others
- Experimenting with new colors, designs, formulas
Timeline
Cashier
Tasty Pizza & Donair
12.2023 - 06.2024
Part Time, Office Admin
6612806 Canada Inc.
09.2023 - 04.2024
General Management
BE Beauty Salon & Spa
02.2022 - 09.2023
High School Diploma -
W.P Wagner High School
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