Gurnoor Singh

· Assisted customers daily, greeting them, answering customers questions, and provide information on procedures or policies.

· Resolve customer complaints regarding sales and service.

· Receive payment by cash, credit cards, vouchers, or automatic debits.

· Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Training new co-workers

• Operated cash registers to process payments from customers.
• Greeted customers upon entering the store with friendly demeanor.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Exercised good judgment and decision-making in escalating concerns and resolving issues.
• Analyzed customer feedback data to develop action plans for improving services offered.