GURNOOR SINGH
Brampton,ON
Summary
Customer-oriented retail professional well-versed in driving sales, building customer loyalty, and providing exceptional customer service. Skilled at identifying customer needs and offering appropriate solutions. Proven track record of consistently meeting and exceeding sales goals and delivering customer satisfaction. Ambitious individual with strong organizational and multitasking skills, Ready to apply knowledge and skills to any challenge. A dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
2
2
years of professional experience
Work History
GROCERY STORE ASSOCIATE
Reliance Fresh Retail
06.2022 - 07.2023
- Organized products on shelves in an aesthetically pleasing way to maximize sales potential
- Regularly checked expiration dates on food items to ensure freshness of products
- Monitored store entrance for shoplifters or suspicious activity and reported any findings immediately
- Engaged customers in friendly conversation while ringing up purchases at the register
- Rotated older products forward so they would be sold before their expiration date
- Developed strong product knowledge of grocery items, including pricing and special offers
- Restocked coolers with beverages when necessary throughout the day
- Stocked shelves with merchandise according to established guidelines
- Efficiently operated cash register to process customer payments with accuracy and speed
- Assisted customers in locating items, providing information on product features and benefits.
RETAIL SALES ASSOCIATE
SUBWAY®Restaurants
04.2021 - 05.2022
- Gained experience in customer service
- Successfully Completed Customer Orders on time
- Greeted customers and engaged in conversation to assess needs
- Provided friendly and knowledgeable assistance to customers on the sales floor
- Arranged and displayed merchandise to promote sales
- Developed strong interpersonal skills to communicate with customers and coworkers effectively
- Maintained cleanliness of work areas throughout shift according to company standards
- Maintained cleanliness of work areas throughout shift according to company standards
- Delivered exceptional customer service to guests
- Explained products and services to help customers make informed decisions
- Mastered point-of-sale systems, including cash register operations and credit card processing
- Managed inventory levels by monitoring stock movement, restocking shelves, and transferring items from one location to another.
Education
Associate of Arts - OFFICE ADMINISTRATION
SHERIDAN COLLEGE
Mississauga, ONSkills
- Productivity Maximization
- Store Opening and Closing
- Suggestive Selling
- Retail Sales
- Customer Assistance
- Sales Expertise
- Transaction Processing
- Product Knowledge
- Retail Store Operations
- Product and Service Sales
Timeline
GROCERY STORE ASSOCIATE
Reliance Fresh Retail
06.2022 - 07.2023
RETAIL SALES ASSOCIATE
SUBWAY®Restaurants
04.2021 - 05.2022
Associate of Arts - OFFICE ADMINISTRATION
SHERIDAN COLLEGE
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