Narinder Sandhu

• Delivered exceptional customer service ensuring a high level of guest satisfaction while managing daily operations in a fast placed environment
• Managed customer interactions in a calm and professional manner ensuring all individuals were treated with respect , while enforcing company policies and maintaining a high standard of service
• Co-ordinate with management and staff to ensure compliance with health and safety regulations
• Led team effort to identify operational "hotspots", implement solutions and ensure smooth effective service under pressure
• Demonstrate strong conflict resolution skills to resolve conflict between team members thus maintaining a co-operative work environment
• Adapted to diverse shift schedule and exhibited strong organizational skills by maintaining detailed records of operations

• Responsible for managing 30 students, aged 15-18.
  
• Built a collaborative and friendly classroom environment using and enforcing team teaching and interactive learning.
  
• Increased the overall performance of class by implementing creative and challenging coursework
  
• Maintained class records and reports on each child.
  
• Active participation and leadership roles in implementing administrative tasks and meetings.

• Taught students from low socio-economic backgrounds who cannot afford private schools. Managed schedules of teachers, organized office functions and daily operations. Chaperoned field trips and science trips to maintain safety and encourage learning.

• Member of school administrative and fundraising committee. Designed engaging curriculum, lesson plans and assessment tools for diverse group of students
  Initiated literacy activities and tailored instruction and techniques to adapt to students varying needs

• Collaborated with faculty members to provide extra help classes for students with special needs.Organised fundraisers to raise money for children who were unable to afford tuition fees.
• Communicated with parents on regular basis, via annual assessments, parent teacher meets and monthly phone or walk in appointments.

• Planned instruction strategy for classes. Implemented instruction approach that was calm, yet authoritative.
• Encouraged collaboration amongst students on projects and class problems.
• Engaged in weekly discussions with students regarding the economic

demographics and encouraged active participation.